• Job Description

  Req#: 157092

  Performs various responsibilities, including medical record management, triaging appointments, coordinating follow-up, facilitating genetic testing, patient interaction, and support of clinical staff.

  Job Responsibility

  1. Obtains and documents family history information, and as appropriate, generate patient pedigrees in pedigree-making software.
  2. Enters relevant patient data into EMR systems.
  3. Assists with patient chart review and case preparation for genetics patients (i.e. ensuring required medical records are obtained and managed).
  4. Assists with coordinating genetic testing for patients and family members, including sample collection and preparing test requisitions.
  5. Research genetic testing labs and coordinate insurance coverage for genetic testing.
  6. Discloses negative genetic test results, as requested by genetic counselor.
  7. Communicates with genetic counselors, team members, laboratory, and insurance personnel in an effective and timely manner.
  8. Prepares letters of medical necessity for genetic testing.
  9. Performs prior authorization requests for genetic testing, as needed.
  10. Triage, track referral, and assists with scheduling team by evaluating personal and family history information.
  11. Answers telephone, manages voicemail, schedules appointments, and communicates with patients and clinicians.
  12. Assists patients with utilization of telehealth services.
  13. Answer and resolve routine patient inquiries via telephone and email.
  14. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

  Job Qualification

  • Bachelors degree or equivalent combination of education and experience, required.
  • 1-3 years of relevant experience, preferred.

  
  *Additional Salary Detail
  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

• About the company

  Northwell Health is a nonprofit integrated healthcare network that is New York State's largest healthcare provider and private employer. The flagship hospitals of Northwell are North Shore University Hospital and Long Island Jewish Medical Center.

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