• Job Description

  Req#: R129250

  Join our Completions & Wellbore Intervention Team

  The Global Application Engineer is responsible for providing product/service technical support to ensure Baker Hughes can deliver flawless execution. This role works in close collaboration with global portfolio management and engineering functions, as well as regional service delivery and sales/commercial teams to ensure product selection is optimal to meet client requirements. The Application Engineer shares their subject matter expertise within our organization and externally with our customers to provide solutions and to provide technical support and troubleshooting for any potential incidents.

  Partner with the Best

  As Global Application Engineer, you will be responsible for:

  • Provide technical and application support to global requests
  • Serve as Subject Matter Expert in Upper Completions product segment with emphasis on Subsurface Safety Systems technologies
  • Provide sales support and product application recommendations
  • Develop and deliver training for field specialists, engineers, and office-based support personnel
  • Train customers on new and existing products and services
  • Accurately document calculations, simulations, and plan revisions, ensuring compliance with Manage the Job Cycle (MtJC) process
  • Lead incident investigations to identify the root causes and drive corrective actions
  • Ensure timely incident management for fast customer issue resolution and cash collection
  • Identify product improvement opportunities for repetitive component/product failures
  • Participate in product design reviews, ensuring product introductions consider training and technical documentation needs for post introduction support
  • Collaborate with engineering community to facilitate knowledge transfer and promote global standards, developing and teaching training courses on complete product portfolio
  • Participate in special projects related to the product segment

  
  Fuel your passion
  

  To be successful in this role you will have:
  

  • Bachelor’s degree in engineering or scientific discipline from an accredited university or relevant industry experience within product line

  • Minimum 10+ years of relevant work experience in Upper Completions technologies with an emphasis on Subsurface Safety Systems technologies
  • Excellent leadership, strong interpersonal, influencing and planning skills.
  • Demonstrated ability to work in a global matrix organization, and to travel globally for customer meetings, operations and rig site support, etc.
  • Self-contained, self-motivated, and structured to work within a global, interdisciplinary team under limited supervision with a strong commitment to learning

  Desired Characteristics:

  • Preferred prior experience includes roles such as: field/remote engineer, product development, applications engineer or other technical disciplines
  • Excellent analytical skills, written and verbal communication skills, strong facilitation and presentation skills.
  • Previous experience in presenting detailed and technical information preferred.
  • Project Management Skills including advanced problem-solving skills with respect to Applied Engineering, Design and Technology Development.
  • Strong working knowledge of Microsoft Office Suite (i.e. Power Point, Excel, etc.)

  
  Working with us
  

  Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
  • There will be scheduled times when this role needs to be on call.
    

  Working for you
  

  Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
  

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Education Assistance
  • Generous Parental Leave
  • Mental Health resources, Virtual Therapy Programs
  • Dependent and Partners Care
  • Pet Insurance
  • Additional elected or voluntary benefits

  You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

  This position is eligible for our comprehensive and competitive benefits package, which can be found here , and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

• About the company

  Baker Hughes Company is an American international industrial service company and one of the world's largest oil field services companies.

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