• Job Description

  Req#: JR-04998

  Summary

  ESET is a global leader in cybersecurity, dedicated to protecting over 110 million customers worldwide. Global e-Commerce is a dynamic digital channel that provides cybersecurity solutions directly to customers in real-time, every day. If you feel like you want to deliver high-impact goals that make a real difference, we would like to see you at our Global Headquarters in Bratislava.

  Job description

  We are seeking a Global eCommerce Specialist to join our Global eStore Team. In this role, you will be responsible for managing and evolving online e-Commerce channel by overseeing the rollout of the Global eStore to local markets, coordinating cross-team efforts, managing requirements and project scope, ensuring stakeholders alignment. Additionally you will be supporting the implementation and optimization of e-store functionalities.

  Responsibilities:

  This position requires taking responsibility for a wider range of activities in the process of implementation, running and further evolving of Global eStore (GeS) in ESET markets.

  Your role will be to:

  • Act as responsible person for timely and quality rollout of Global eStore to local markets.
  • Act as a major point of contact for local teams, coordinate complex cross-team/ cross-country cooperation in line with predefined scope and agreed timeline.
  • Understand and gather business needs, manage the process of mapping the requirements to global solution.
  • Act as responsible person for requirements analyses and project scope definition.
  • Define and oversee timeline and business related aspects of the entire project.
  • Manage and balance stakeholders expectations with the efficiencies of standardization and scalability.
  • Assist with acceptance testing, manage and perform detailed troubleshooting to arrive at the acceptance and successful go-live.
  • Cooperate on impact analyses, propose solutions, assist with effective feature adoption, manage the implementation of complex e-store functionalities,
  • Assist with advanced e-store configurations and settings.
  • Write down the specification for implementation on Global estore and oversee the implementation itself.
  • Cooperate on business related activities that ensure alignment to any initiative to optimize KPIs and enable growth expectations.

  To successfully apply you should:

  • Have solid knowledge and understanding of eCommerce, including eStore best practices, customer lifecycle, digital marketing fundamentals, and online purchasing processes
  • At least 2 years of experience in a similar position
  • Strong project management and communication skills
  • Active English (at least B2)
  • Fluent Slovak language
  • Ability to work from Bratislava office (Job with occasional home office)

  Great advantage is:

  • Background from software/hardware/IT-related industries
  • Experience from international companies or global markets
  • Good understanding of complex systems, processes and relations
  • Basic orientation in web development and tools (CMS, JIRA, Postman, HTML/CSS, JavaScript, API, system architecture)

  Our team is (and you should be as well):

  • We stick together in every situation; we are looking for a team player with a strong loyalty attitude.
  • Highly proactive attitude and self-driven, we do not procrastinate ever.
  • Attentive to detail
  • Excellent at active listening
  • Have respecting and friendly attitude
  • Open to learn new skills, grasp a new information and work with different tools
  • Highly organized and self-confident with good level of communication and presentation skills
  • Good at critical thinking

  • Stand out in endurance and consistency

  Basic Salary (gross): from 2100 EUR

  The final amount of the basic salary may be adjusted depending on the individual knowledge and experience of the selected candidate.

  Bonus: Performance bonus twice a year up to 10% of the basic salary paid for the evaluated period (usually 6 months)

  The position is a replacement for maternity leave (it is a long-term replacement, further cooperation is not excluded)

  #LI-VJ1

  #LI-Hybrid

  Benefits

  Health & well-being

  • BenefitPlus
  • Healthcare (check-ups/annual programs)
  • Multisport card
  • Travel card "električenka"
  • Supplementary pension saving
  • Sick days

  Family

  • Marriage allowance
  • Childbirth allowance
  • Parental contribution
  • ESET family events (Family day, St.Nicholas)

  Office

  • Refreshments in the office (fruits, coffee, soft drinks)
  • Let´s get together breakfast
  • Activity room, quiet room
  • ESET events (Žranica, Christmas party..), teambuildings

  Other

  • Loyalty allowance
  • Loyalty extra days off
  • Loyalty cake
  • Loyalty glass award
  • Refer a friend
  • Christmas presents
  • Discounts from external providers

  Primary location

  Bratislava

  Additional locations

  Time type

  Full time

• About the company

  ESET is a Slovak internet security company that offers anti-virus and firewall products.

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