Bank of America

Global Markets Operations Asset Services Ops Analyst


PayCompetitive
LocationJacksonville/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 24013268

      Job Description:

      At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

      One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

      Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

      Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

      Job Summary

      Come join the exciting world of Corporate Actions where you will play an integral role in the most dynamic part of the Global Markets lifecycle. Asset Services works with market makers, traders, custodians, depositories, agents, regulators and data vendors. We support large multi-national clients through high volume trading products like equities, fixed income, prime brokerage and wealth management. At Bank of America, our team of experts supports hundreds of thousands of annual Corporate Action events for thousands of clients with values in the trillions of dollars. Asset Services is a fast paced Operations where time is of the essence and the accuracy and timeliness of what we do directly impacts our clients and the Global Markets. The APR Dividend analyst handles a variety of processing, reconciliation, and problem-solving tasks in the dynamic Asia Pacific Rim markets. This role offers a mix of daily work along with more nuanced problem-solving which can be different depending on each specific country. The role also allows for opportunity for career growth, process improvement, and learning more about the financial services industry.

      Analyst will make payments to our clients, where country of incorporation for the stock is in Asia. Payment processing often requires foreign currency exchange orders, depending on underlying client entitlements. Analyst must maintain a client-service focus even though the role is not client-facing.

      Follows established written procedures and guidelines, provides technical and analytical support in a global markets operations support function for one or more operations product areas. Uses established techniques to analyze and resolve complex operations support problems/initiatives requiring exception handling and/or coordination of multiple operational and/or product/services specialists to resolve. May assist in managing projects and/or introduction of new initiatives, systems, products and services and processes coordination across multiple operations functions. Employees will have college degree (Associates or higher) or comparable work experience.

      Job Description:
      This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

      Responsibilities:

      • Maintains accuracy of client portfolio using internal and external comparison tools
      • Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
      • Explores methods to enhance processes, further reduce risks, and boost client experience
      • Partners with colleagues on the trade and sales support teams, as well as external agents
      • Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
      • Escalates potential risks and exposures to manager in a timely manner
      • Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

      Required Skills

      • Basic to Intermediate Excel skills.
      • Excellent verbal and written communication skills.
      • Strong organizational skills with high attention to detail.
      • Strong analytical, critical and forward thinking skills.
      • Strong time management skills.
      • Ability to multi task in a fast paced environment.
      • Ability to work well within a team and independently.
      • Ability to learn and adapt to on the job training.
      • Strong attention to detail with a pro-active approach.
      • General understanding of markets and how they operate.
      • Attention to detail - the team manages billions of dollars per month with the expectation to be 100% accurate, 100% of the time.
      • Ability to learn various new systems [how to navigate and interpret

      Skills:

      • Attention to Detail
      • Critical Thinking
      • Data Collection and Entry
      • Recording/Organizing Information
      • Research
      • Fraud Management
      • Interpret Relevant Laws, Rules, and Regulations
      • Problem Solving
      • Quality Assurance
      • Risk Management
      • Adaptability
      • Customer and Client Focus
      • Prioritization
      • Result Orientation
      • Written Communications

      Shift:

      1st shift (United States of America)

      Hours Per Week:

      40
  • About the company

      Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.