WHAT YOU'LL DO

The Case Team Productivity Portfolio focuses on improving the working experience of the case team by addressing their major pain points and finding opportunities for optimization. The portfolio is prioritizing the use of Generative AI tools to enhance BCG's productivity.

The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. Your squad will be responsible for developing and product managing internal GenAI productivity tool.

Among your responsibilities, you will:

• Deliver business results and customer value
  • Ensure that the product is built in an incremental way, releasing new working features at the end of each quad through the development and continuous improvement of our user-facing application.
  • Tracking product performance to inform future work
  • Delivering on specific and measurable KPIs to be defined for your Squad
  • Continuous market research to enhance perspectives on overall market and evolving AI/GenAI space.
• Serve as the voice of customer or end-user
  • Translating the voice and needs of customer into user stories, engaging users each sprint
  • Leveraging empirical and qualitative data to assess feature performance and inform prioritization
  • Proactively seeking customer feedback to learn and better understand their needs and requirements
• Oversee what is delivered by the Squad and when
  • Prioritizing work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when
  • Defining and clearly communicating acceptance criteria for output based on business & customer needs
• Support and enabling the Squad to get its work done
  • Regularly engaging with the Squad to offer feedback on work-in-progress and clarify requirements
  • Engaging with Chapter Leads regarding resourcing and functional expertise required in Squad
  • Providing feedback as part of performance management of Squad members and other members of the Product Portfolio
• Set an overall vision to direct and inform the Squad’s work
  • Working closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectives
  • Translating Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work
  • Sharing information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
• Enable the organization’s new way of working
  • Modelling behaviors to support the organization’s transformation to a new way of working
  • Actively creating and maintaining a Squad culture based on the organization and Agile behaviors
  • Providing informal and formal feedback within context of larger performance management system

YOU'RE GOOD AT

• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Being comfortable leading, directing, and empowering team members without formal management authority
• Working with ambiguous requirements, driving clarity and aligning multi-disciplinary teams towards common goals
• Influencing stakeholders up to the senior levels of the organization
• Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
• Looking for opportunities to innovate and get things done better and faster

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Total 10+ years’ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations
• Total 10+ years’ relevant experience in product development
• Experience in delivering AI products, specifically with a focus on GenAI and Large Language Models (LLMs), and integrating these technologies with user-facing applications.
• Familiarity or experience with technologies and platforms like OpenAI’s GPT models, RAG (Retrieval Augmented Generation), Fine tuning or other machine learning frameworks.
• Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner)
• Understanding of agile principles and ways of working
• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
• Divergent thinker who can converge ideas into tangible products
• Exceptional communications and stakeholder management skills
• Experience in consulting is a plus

YOU'LL WORK WITH

• Every member of your squad, for which you will be its servant leader
• Internal customers, translating their voice and needs into user stories and engaging users as needed
• Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & OKRs for the Product Portfolios and subsequently, for the squads
• Scrum Masters, which will act as your right hand to remove impediments and will assess you in dealing with the different artifacts and ceremonies
• Other Product Owners within BCG, to share best practices and ensure alignment between squads and a culture
• Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)

CITY

Gurugram

COUNTRY

India

YOU'LL BE TRAVELLING

Yes (10%)

YOUR EMPLOYEE TYPE IS

Regular

YOUR JOB TYPE IS

Full time

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG’s knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.