• Job Description

  Req#: JR136972
  Global Quality Trainer

  ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

  We are currently seeking a Senior Learning & Development Specialist to join our diverse and dynamic team. As a Senior Learning & Development Specialist at ICON, you will be integral in shaping and delivering impactful learning and development programs that drive employee growth and organizational success. Your role will involve designing innovative training solutions, facilitating development initiatives, and ensuring that learning strategies align with business objectives.

  What You Will Be Doing:

  • Designing, developing, and implementing effective learning and development programs that meet organizational needs and support employee growth.
  • Conducting thorough needs assessments and collaborating with department leaders to identify skill gaps and create targeted learning solutions.
  • Facilitating engaging training sessions and workshops, both in-person and online, to enhance employee skills and foster a culture of continuous learning.
  • Evaluating the impact and effectiveness of learning programs through assessments, feedback, and performance metrics, and making recommendations for improvements.
  • Staying abreast of industry trends, best practices, and emerging technologies in learning and development to ensure programs remain relevant and innovative.
  • Providing coaching and support to managers and employees, guiding them on learning opportunities and career development paths.

  Your Profile:

  • Degree in Human Resources, Education, Organizational Development, or a related field; advanced certifications in learning and development or instructional design are beneficial.
  • Significant experience in designing and delivering learning and development programs, with a strong track record of creating impactful training solutions.
  • Proven ability to conduct needs assessments, develop training materials, and facilitate engaging learning experiences.
  • Excellent analytical skills, with experience in evaluating program effectiveness and utilizing data to drive improvements.
  • Strong communication and interpersonal skills, with the ability to work collaboratively with various stakeholders and inspire a culture of learning.

  • Must have previous monitoring experience; Lead CRA or PM experience preferred

  • Must have training experience; program level trainer preferred (including development of new training tools, providing program training at a regional or global level)

  • Must have experience with Quality oversight (ie: supporting audits; providing training/re-training based on audit findings)

  What ICON can offer you:

  Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

  In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

  Our benefits examples include:

  • Various annual leave entitlements

  • A range of health insurance offerings to suit you and your family’s needs.

  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

  • Life assurance

  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

  Visit our careers site to read more about the benefits ICON offers.

  At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

  Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

  Are you a current ICON Employee? Please click here to apply

• About the company

  ICON is an Irish-headquartered developer of drugs to the pharmaceutical, biotechnology and medical device industries.

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