• Job Description

  Req#: R-10386876
  Employer Industry: Fintech and Payments
  
  Why consider this job opportunity:
  - Remote-based role with frequent interaction with senior client stakeholders
  - Opportunity for unparalleled professional growth with training, development, and internal mobility options
  - Comprehensive benefits package including medical, dental, vision, life, and disability insurance from day one
  - Generous time away policies and paid holidays
  - Supportive programs for physical, financial, social, and emotional well-being
  - Tuition assistance and reimbursement program to further your education
  
  What to Expect (Job Responsibilities):
  - Own end-to-end technical service delivery and platform performance for a mission-critical government program
  - Govern service level agreements (SLAs) and operational excellence with clear metrics and executive-ready reporting
  - Define and maintain the technical roadmap and modernization priorities across internal and external stakeholders
  - Lead cross-functional incident response, coordinating root cause analysis and corrective actions
  - Drive risk identification and mitigation across integrations, APIs, networking, and security controls
  
  What is Required (Qualifications):
  - 8+ years of experience leading complex IT delivery and operations for enterprise-scale platforms in regulated environments
  - 5+ years of direct, executive-facing experience translating business and operational needs into technical delivery plans
  - 5+ years of experience directing major incident and problem management for 24x7 systems
  - Proficiency across multi-platform environments, including APIs, integrations, and information security controls
  - Bachelor's degree or an equivalent combination of education, work, and/or military experience
  
  How to Stand Out (Preferred Qualifications):
  - Background supporting government technology programs or mission-critical payment/transaction systems
  - Working knowledge of cybersecurity and compliance frameworks (e.g., NIST, FedRAMP)
  - Familiarity with modern architecture patterns (microservices, event-driven) and site reliability engineering (SRE) practices
  
  #Fintech #TechnicalLeadership #RemoteWork #ProfessionalGrowth #GovernmentTechnology
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Find Your Forward with Fiserv You are looking for opportunities for growth and development throughout your career. We are looking for the best and the brightest to join our global team of professionals. At Fiserv you will find an environment where leadership, innovation and collaboration are valued. Explore the possibilities. Apply today.

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