• Job Description

  Req#: A1017-25-0000?language=en&page=44&sort=publicationDateDesc

  Job summary

  The GP assistant is a new role for which there is a national job description and qualification the GP Assistant Certificate. Shipston Medical Centre is looking to recruit someone keen to develop knowledge and skills across a variety of aspects of primary health care. A great opportunity for someone who likes variety in their work!

  Whilst the Medical Centre will support achievement towards the certificate the initial organisational need and thus focus of the role will be more administrative, with opportunities to learn clinical skills in due course.

  Main duties of the job

  This role gives exposure to a variety of tasks across the organisation, from receiving clinical information from other healthcare organisations, undertaking clinical roles such as taking blood (phlebotomy), to supporting GPs in making referrals or seeking advice from specialists as well as reviewing records to ensure patients are invited to attending for a variety of aspects of care.

  About us

  Shipston Medical Centre provides primary health care services for the population of Shipston on Stour and the surrounding villages. We have around 12000 patients and continue to grow as the population in the area grows. We are a patient focused and caring organisation which values education and development, and as such we have a long history of hosting learners and supporting colleagues in their professional development. Our focus on high quality evidence based care with compassion has enabled us to achieve and maintain our 'Outstanding' rating from the CQC.

  The Medical Centre team are friendly, helpful and passionate about the care we provide. Looking after each other is as important as looking after our patients, and a key element of how we operate.

  The practice operates in the main Medical Centre Building at the end of Badgers Crescent and expects to shortly commence working from additional clinical space within the Ellen Badger Hospital.

  Details

  Date posted

  28 May 2025

  Pay scheme

  Other

  Salary

  £24,938 to £26,598 a year wte - based on 37hrs/ week

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  A1017-25-0000

  Job locations

  Shipston Medical Centre

  Badgers Crescent

  Shipston on Stour

  Warwickshire

  CV36 4BQ

  
  

  The Ellen Badger Hospital

  Stratford Road

  Shipston-on-stour

  Warwickshire

  CV36 4AX

  
  

  Job description

  Job responsibilities

  Main duties and responsibilities:

  Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

  Extracting all information from clinical letters that needs coding and adding to notes

  Arranging appointments, referrals, tests and follow up appointments of patients

  Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

  Dipping urine, taking blood pressure, ECGs & phlebotomy

  Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

  Explaining treatment procedures to patients

  Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation

  Support the GP with immunisations and wound care

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974
  • The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

  Equality and Diversity

  To always carry out their responsibilities in line with Equal Opportunities Policy and Procedure.

  Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Risk Management and Clinical Governance

  To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

  Confidentiality

  In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Any breach of confidentiality may render an individual liable for dismissal and/ or prosecution.

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Safeguarding

  Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and Shipston Medical Centre policies.

  Professional development

  • The post holder will participate in any training programme implemented by the practice as part of this employment
  • To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Attendance / engagement with all mandatory update training as defined by the practice.

  General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To work across the Shipston Medical Centre sites and undertaking community visits as required.
  • In light of national policy and due to the needs of the business it may be necessary for the Practice to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

  This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests.

  Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Attend all relevant annual updates

  Inform your line manager of any concerns regarding GPA role and any professional development needed

  Be aware of own professional boundaries and what to do when you have reached them

  Job description

  Job responsibilities

  Main duties and responsibilities:

  Sorting all clinical post and prioritising for the GP in terms of actions. Signposting some post to others such as clinical pharmacist etc.

  Extracting all information from clinical letters that needs coding and adding to notes

  Arranging appointments, referrals, tests and follow up appointments of patients

  Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

  Dipping urine, taking blood pressure, ECGs & phlebotomy

  Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

  Explaining treatment procedures to patients

  Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation

  Support the GP with immunisations and wound care

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  Health and Safety

  • To comply with the Health and Safety at Work etc. Act 1974
  • The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
  • Using personal security systems within the workplace according to Practice guidelines
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

  Equality and Diversity

  To always carry out their responsibilities in line with Equal Opportunities Policy and Procedure.

  Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

  Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Risk Management and Clinical Governance

  To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation.

  Confidentiality

  In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Any breach of confidentiality may render an individual liable for dismissal and/ or prosecution.

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

  Safeguarding

  Whilst in post, staff are expected to acquire and update their knowledge on safeguarding as per the intercollegiate document requirements and Shipston Medical Centre policies.

  Professional development

  • The post holder will participate in any training programme implemented by the practice as part of this employment
  • To participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Attendance / engagement with all mandatory update training as defined by the practice.

  General

  • To undertake any other duties commensurate with the role, within the bounds of his/her own competence as guided by the attached management framework.
  • To work across the Shipston Medical Centre sites and undertaking community visits as required.
  • In light of national policy and due to the needs of the business it may be necessary for the Practice to alter the opening hours of the surgeries. This could incorporate different opening hours and weekend working which may affect when you are required to work. The post holder is expected to be flexible and accommodating, following consultation, in terms of any changes to operating times in the future.

  This job description is not intended to be exhaustive. You may be required to perform any other duties as the organisation may require. You undertake to work to the best of your ability and use your best endeavours to promote, develop and extend the employer's organisation and interests.

  Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

  Attend all relevant annual updates

  Inform your line manager of any concerns regarding GPA role and any professional development needed

  Be aware of own professional boundaries and what to do when you have reached them

  Person Specification

  Experience

  Desirable

  • Experience of working with the general public
  • Experience of working in a health care setting
  • NHS / Primary Care General Practice experience
  • Relevant health and safety experience

  Qualifications

  Essential

  • Good standard of education with good literacy and numeracy skills

  Desirable

  • Educated to A level or equivalent standard
  • GP Assistant Certificate (training will be provided)

  Skills, personal qualities and other requirements

  Essential

  • Good communication skills (written and oral)
  • Strong IT skills Microsoft Excel/Word/Outlook
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • Ability to provide information in a clear and concise manner
  • Accuracy and attention to detail
  • Effective time management (Planning & Organising)
  • Ability to develop, implement and embed policy and procedure
  • Polite
  • Flexible and cooperative
  • Excellent interpersonal skills
  • Motivated and proactive
  • Ability to use initiative and judgement
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Confident, assertive and resilient
  • Flexibility to work outside of core office hours if required.
  • Disclosure Barring Service (DBS) check
  • Maintain confidentiality at all times and adhere to information governance standards

  Desirable

  • Knowledge of Clinical Systems (ie EMIS, Docman etc)
  • Proven problem solving & analytical skills

  Person Specification

  Experience

  Desirable

  • Experience of working with the general public
  • Experience of working in a health care setting
  • NHS / Primary Care General Practice experience
  • Relevant health and safety experience

  Qualifications

  Essential

  • Good standard of education with good literacy and numeracy skills

  Desirable

  • Educated to A level or equivalent standard
  • GP Assistant Certificate (training will be provided)

  Skills, personal qualities and other requirements

  Essential

  • Good communication skills (written and oral)
  • Strong IT skills Microsoft Excel/Word/Outlook
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • Ability to provide information in a clear and concise manner
  • Accuracy and attention to detail
  • Effective time management (Planning & Organising)
  • Ability to develop, implement and embed policy and procedure
  • Polite
  • Flexible and cooperative
  • Excellent interpersonal skills
  • Motivated and proactive
  • Ability to use initiative and judgement
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Confident, assertive and resilient
  • Flexibility to work outside of core office hours if required.
  • Disclosure Barring Service (DBS) check
  • Maintain confidentiality at all times and adhere to information governance standards

  Desirable

  • Knowledge of Clinical Systems (ie EMIS, Docman etc)
  • Proven problem solving & analytical skills

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Shipston Medical Centre

  Address

  Shipston Medical Centre

  Badgers Crescent

  Shipston on Stour

  Warwickshire

  CV36 4BQ

  
  

  Employer's website

  https://www.shipstonmc.warwickshire.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Shipston Medical Centre

  Address

  Shipston Medical Centre

  Badgers Crescent

  Shipston on Stour

  Warwickshire

  CV36 4BQ

  
  

  Employer's website

  https://www.shipstonmc.warwickshire.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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