NHS
GP Receptionist/Administrator (Patient Care Advisor)
This job is now closed
Job Description
- Req#: A3845-25-0006?language=en&page=856&sort=publicationDateDesc
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS / Systmone / Vision user skills
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- NVQ Level 2 in Health and Social Care
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- EMIS / Systmone / Vision user skills
Job summary
We are looking for an innovative, forward thinking candidate to take up a new and exciting position at our busy GP practice, Mill Street Medical Centre in St Helens. Teamwork is an essential part of general practice and we are looking to recruit a good teamplayer and enthusiastic person to help deliver a quality service for our patients.
Main duties of the job
Enthusiastic and have the ability to work as a team member or autonomously with good interpersonal skills. You should also have the ability to work under pressure and have a clear polite telephone manner and be competent in the use of computer programmes. Personal qualities include being flexible and co-operative and be sensitive and empathetic in distressing situation.
About us
We are a large busy practice with a list size of 10,500 patients, our clinical team consists of 4 GP Partners, 4 Salaried GPs, two Practice Nurses and two HCAs. We also have a prescription team, administration team and as well as a reception team working closely together which is supported by a Practice Manager, Reception Manager and Administration Manager. Competitive Rate of Pay and inclusion in the NHS Pension Scheme.
Details
Date posted
14 May 2025
Pay scheme
Other
Salary
£12.50 an hour Includes access to NHS pension scheme Pay rev 1.4.25
Contract
Permanent
Working pattern
Full-time
Reference number
A3845-25-0006
Job locations
2 Mill Street
St Helens
Merseyside
WA10 2BD
Job descriptionJob description
Job responsibilities
To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients.
Job responsibilities
To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mill Street Medical Centre
Address
2 Mill Street
St Helens
Merseyside
WA10 2BD
Employer's website
https://www.millstreetmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mill Street Medical Centre
Address
2 Mill Street
St Helens
Merseyside
WA10 2BD
Employer's website
https://www.millstreetmedicalcentre.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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