• Job Description

  Req#: 3987

  OIA Global Since its founding in 1988, OIA Global has grown into a $1 billion world-class logistics and packaging company that employs over 1,300 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets.

  Summary: Ground Transportation Coordinator

  Execute and follow-up on the compliant, safe, and efficient ground transport of shipments in support of OIA Global’s full suite of services. Consult with various department colleagues on subcontractor pricing and services in the role of internal service provider.

  Duties and Responsibilities:

  • Review dispatch requests, assign carriers, and dispatch shipments across multiple modes, creating and or updating bills of lading as needed and updating shipment status information for ground transportation clients (e.g., multi-stop TL, LTL consolidation, multiple modes, reefer, heavy haul, cross-border, etc.).
  • Monitor shipments to ensure on-time pickup and delivery to meet customer and company requirements.
  • Manage exception shipments such as expedites, OS&D situations or high visibility critical shipments to ensure flawless execution and that all relevant parties are provided status information.
  • Monitor carrier POD performance daily and provide necessary feedback to carrier representatives to ensure PODs are entered within the specified corporate KPI.
  • Negotiate and execute spot quotes for specialized shipments.
  • Communicate and liaise with internal clients as well as carriers at a transactional level.
  • Monitor customer service activity to ensure customer satisfaction. Resolve and monitor carrier issues for internal and external clients.
  • Approve and audit freight bills as needed.
  • Monitor subcontractor compliance to ensure carriers maintain compliance status to corporate subcontractor guidelines.

  Required Skills and Abilities:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Clear understanding of LTL operations including NMFC classifications and documentation.
  • Working knowledge of FTL, LTL and Airfreight Operations in an import/export environment.
  • Working knowledge of FCL/LCL/Intermodal Trucking/Drayage operations.
  • Creative team player with the ability to function in a fast paced and challenging environment.
  • Computer literate in Microsoft Office (Outlook, Excel & Word), basic knowledge and understanding of WMS and TMS applications.
  • Effective verbal, written and interpersonal communication skills.
  • Demonstrates organizational and prioritization skills to meet tight deadlines as well as work under minimal supervision.

  Education and Experience:

  • Associates Degree or the equivalent combination of education and experience.
  • 2+ years’ experience in the Transportation/Logistics/Freight Forwarding industry, preferably as a coordinator/planner, freight broker, dispatcher, or similar role.
  • Heavy haul specialized and reefer experience including carrier contacts is preferred but not required.

  Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.

• About the company

  OIA offers global logistics, packaging, and materials sourcing solutions to optimize supply chains worldwide. Since our founding in 1988, OIA has grown into a $1 billion supply chain management leader, with over 1,300 professionals throughout 27 countries

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