Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Group Lead Management Coordinator in the Inside Sales. The Inside Sales team works primarily with a managed base of clientele, including corporate, government, and group specific accounts to drive incremental room nights and revenue to our hotels. The Group Coordinator sources and responds to Group RFPs (leads) on behalf of Franchisees through a variety of distribution channels for ten or more rooms and extended stay projects working in partnership with the Global Sales team.

Are you a critical thinker who likes to problem solve while supporting our internal and external stakeholders? We invite you to apply today for our Group Lead Management Coordinator role today and #MakeItYourChoice.

Your Responsibilities

• Pipeline management - qualifying and taking ownership of incoming leads.

• Sales – develop, negotiate, and present compelling and competitive proposals.

• Sources hotels by identifying locations to fit client’s needs.

• Client services and relationship management providing exceptional support to Global Sales and Choice account base.

• Special projects - supporting seasonal disaster coverage for corporate customers, assists with continuous improvement initiatives and helps develop solutions to improve service delivery.

Your Experience, Skills & Competencies

• Bachelor’s Degree or equivalent combination of education and experience preferred.

• Two+ years’ experience in sales or customer service required.

• Prior experience in the hotel industry, hospitality, or related field, is highly preferred.

• Ability to prioritize and act with a sense of urgency in a sales driven culture.

• Strong verbal, written and listening skills, to ensure effective communication with customers, hotels, and associates.

• Strong interpersonal skills and demeanor.

• Strong critical thinking skills, quality focus and attention to detail.

• Goal oriented, focused on achieving results and self-motivated.

• Able to work independently in a fast-paced environment.

• Strong negotiation and influencing skills.

• Highly proficient in the use of MS Office applications such as Outlook, Word, PowerPoint, and Excel.

• Ability to manage multiple priorities.

• Ability to develop and manage successful internal and external relationships.

• Must uphold the Choice Values – Be Bold, Be Quick, Be Curious, Show Integrity, and Listen

Demonstrates key competencies to include.

• Cultivates Innovation

• Drives Results

• Ensures Accountability

Your Team

This is an individual contributor role that will report to the Manager, Inside Sales. You will have nine peer teammate (s) and collaborate with cross functional departments on a regular basis.

Your Work Location

As our Group Lead Management Coordinator, you will be remote based and have a home office setup with equipment provided to you by Choice Hotels.

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With more than 7,100 hotels, representing over 600,000 rooms, in nearly 40 countries and territories as of December 31, 2021, the Choice® family of hotel brands provide business and leisure travelers with a range of high-quality lodging options from limited service to full-service hotels in the upscale, midscale, extended-stay and economy segments. The award-winning Choice Privileges® loyalty program offers members benefits ranging from everyday rewards to exceptional experiences.

At our worldwide corporate headquarters in Rockville, Maryland, and technology center in Scottsdale, Arizona, and through our associates around the globe, we keep Choice hotels thriving by serving as a champion for our franchisees and providing innovative technology.

*** This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.