POSITION: GT Enforcement Specialist

DEPARTMENT: Ground Transportation Services

SALARY: $19.48 per hour

LEVEL: L15

CLOSING DATE: Friday, October 6, 2023

We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates OIA and the Orlando Executive Airport. Our airport is a world-class facility serving more than 46 million guests each year and growing.

We offer a comprehensive benefit package for full & part-time positions to include first day eligibility for health insurance, life insurance, paid vacation/sick/holiday, and growth opportunities (see details below).

POSITION SUMMARY:

Maintain the safe and orderly movement of commercial ground transportation operations and pedestrian traffic at the landside terminal and surrounding roadways. Assist the public by providing direction and information regarding the airport, commercial ground transportation and parking. Enforce the Ground Transportation Rules and Regulations (GTRRs) and issue Notices of Violation (NOVs) as necessary.

MINIMUM REQUIREMENTS:

• Associate Degree in a related field and two (2) years experience in ground transportation or airport operations, or an equivalent combination of education, training and experience. Knowledge of Ground Transportation Rules and Regulations preferred.
• Knowledge of Ground Transportation Rules and Regulations, City of Orlando regulations governing commercial ground transportation, and OIA rules and policies.
• Excellent oral and written communications skills and strong customer service skills required, multi-lingual skills desired.
• Must be willing and able to work rotating shifts, early mornings, late evenings, holidays and weekends based on operational needs.
• Ability to maintain professionalism and diplomacy at all times while interacting with the public and in potentially stressful and confrontational situations.
• Ability to stand and walk for extended periods of time, often in adverse weather conditions and in areas with noxious fumes.
• Demonstrated skill to organize and prioritize work.
• Ability to make sound decisions under pressure.
• Ability to handle multiple tasks and pay close attention to detail.
• Ability to solve problems independently.
• Knowledge of Central Florida and the surrounding areas.
• Valid Florida driver’s license.
• Parking Enforcement Specialist Training (PEST) within 90 days of hire.

BENEFITS:

The Greater Orlando Aviation Authority offers a comprehensive benefits package.

• Paid Vacation, Holidays, Sick and Personal Leave Days

• Retirement Plan with Company Match

• Health, Dental and Vision Insurance

• Wellness Programs

• Short Term Disability Plan, Long Term Disability Plan and Life Insurance

• Education Reimbursement (Full-time Employees Only)