• Job Description

  Req#: 23176
  Company Overview
  
  
  SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
  At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
  
  Position Overview
  
  
  The Hardscapes Training Manager delivers training for field associates in the Hardscapes category by serving as the subject matter expert and partnering with the Talent Development team to build organizational capabilities. The Hardscapes Training Manager is also responsible for operationalizing our Hardscapes Category / Product knowledge and ensuring training is delivered to the field to build this capability.
  What you'll do:
  • Provide input and subject matter expertise to help the Talent Development team better understand field learning needs
  • Work with Talent Development team to build an annual training plan and budget for the field; monitor changes in plan and adjust accordingly
  • Follow current trends and emerging innovations in hardscape category; researches, evaluates, recommends, and provides recommendations on new formats and technologies in training to enhance effectiveness
  • Make recommendations on revising learning programs and delivery techniques to ensure the curriculum and methods are relevant and up-to-date
  • Assist with the tracking of certification/re-certification of SiteOne Hardscapes Certification requirements
  • Develop train-the-trainer programs to provide new training material and content required.
  • Review content and make necessary adjustments to material
  • Deliver operational training and re-fresher training programs that effectively transfer knowledge, increase skills and performance, and engage attendees in the importance and value of the material
  • Coordinate training sessions (e.g., communications, schedules, meeting rooms, participant information, workbooks, etc.) to ensure logistics are invisible and to support the environment for optimal learning
  • Evaluate course content accuracy, appropriateness, attendee engagement, and alignment with learning objectives and business needs
  • Provide regular reporting on the training conducted and its effectiveness to field leadership
  • Serve as resident Hardscapes Expert for SiteOne by training other trainers and providing product / category support as needed
  
  Skills We Are Seeking
  
  
  • Expert-level knowledge of Hardscapes category
  • Knowledge of adult learning methodology and techniques and able to apply instructional design knowledge (e.g., concepts, principles, etc.)
  • Knowledge of emerging technology to incorporate into engaging learning strategies
  • Presentation skills and the ability to effectively present training content and facilitate participants' learning
  • Proficiency in Microsoft Word, Excel and Outlook
  • Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, and support
  • Ability to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others
  • Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies
  • Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
  • Ability to travel 60-90% of the time
  Education and Experience:
  • Bachelor's Degree in related field or equivalent experience
  • 4-7 years training delivery and in hardscape sales
  Perks:
  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
  SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
  This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.
  #HJ
  
  
  • Expert-level knowledge of Hardscapes category
  • Knowledge of adult learning methodology and techniques and able to apply instructional design knowledge (e.g., concepts, principles, etc.)
  • Knowledge of emerging technology to incorporate into engaging learning strategies
  • Presentation skills and the ability to effectively present training content and facilitate participants' learning
  • Proficiency in Microsoft Word, Excel and Outlook
  • Ability to develop and maintain positive business relationships and foster an environment of mutual respect, understanding, and support
  • Ability to convey clear, concise information in verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others
  • Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies
  • Ability to anticipate and respond to the needs of stakeholders (e.g., internal and external customers, etc.) in a timely manner
  • Ability to travel 60-90% of the time
  Education and Experience:
  • Bachelor's Degree in related field or equivalent experience
  • 4-7 years training delivery and in hardscape sales
  Perks:
  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
  SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
  This position requires that candidates be authorized to work in the U.S. We are unable to provide sponsorship.
  #HJ
  
  
  The Hardscapes Training Manager delivers training for field associates in the Hardscapes category by serving as the subject matter expert and partnering with the Talent Development team to build organizational capabilities. The Hardscapes Training Manager is also responsible for operationalizing our Hardscapes Category / Product knowledge and ensuring training is delivered to the field to build this capability.
  What you'll do:
  • Provide input and subject matter expertise to help the Talent Development team better understand field learning needs
  • Work with Talent Development team to build an annual training plan and budget for the field; monitor changes in plan and adjust accordingly
  • Follow current trends and emerging innovations in hardscape category; researches, evaluates, recommends, and provides recommendations on new formats and technologies in training to enhance effectiveness
  • Make recommendations on revising learning programs and delivery techniques to ensure the curriculum and methods are relevant and up-to-date
  • Assist with the tracking of certification/re-certification of SiteOne Hardscapes Certification requirements
  • Develop train-the-trainer programs to provide new training material and content required.
  • Review content and make necessary adjustments to material
  • Deliver operational training and re-fresher training programs that effectively transfer knowledge, increase skills and performance, and engage attendees in the importance and value of the material
  • Coordinate training sessions (e.g., communications, schedules, meeting rooms, participant information, workbooks, etc.) to ensure logistics are invisible and to support the environment for optimal learning
  • Evaluate course content accuracy, appropriateness, attendee engagement, and alignment with learning objectives and business needs
  • Provide regular reporting on the training conducted and its effectiveness to field leadership
  • Serve as resident Hardscapes Expert for SiteOne by training other trainers and providing product / category support as needed

• About the company

  We are the No. 1 destination for everything green industry professionals need to grow and succeed.

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