Job Description

The Global Clinical Supply (GCS) organization, within our Research & Development Division (R&D), is accountable for managing the 'end-to-end' integrated clinical supply chain across all of the R&D portfolio to enable the execution of any clinical trial using a company asset. GCS supports more than 300 Phase I-IV clinical trials run inhouse, 400+ outsourced or run by partners, as well as our company's IIS clinical trials (200+) and External Collaborations (~200+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, all in accordance with US and WW regulations, company policies and standard operating procedures.

The Clinical Supply Planning Head (Executive Director) is a key part of the GCS Leadership Team (LT) and will actively contribute to the GCS strategy and mission. The role is accountable for ensuring GCS accurately estimates the clinical supply needs to ensure clinical supplies are ready in the right time, the right geography and at the right clinical sites to meet the needs of the clinical trials. The role is accountable for ensuring: the clinical supply demand is accurate at all times, adapting as study needs change; the rest of GCS and supply chain work centers have all the required information to execute on the plans to meet that demand in collaboration with all the functions in GCS and Global Development Quality.

The role will ensure we have state of the art processes to accurately and effectively plan and forecast demand, as well as ensure oversight during all phases of execution, including project management of deliverables and issue resolution.

The role will ensure an exquisite partnership with Clinical, Global Clinical Trial Operations, Regulatory and other Development Sciences and Clinical Supply (DSCS) groups, as well as our Manufacturing Division, to ensure all needs are captured in the plans.

Primary Activities include, but are not limited to:

• Leads the Planning LT of Senior Directors and is responsible for a group of 150+ people

• Talent attraction, development and retention

• People performance management

• Portfolio and program review activities to support all of GCS

• Develop KPIs and metrics to ensure visibility and control across the portfolio

• Ensure excellent oversight of plan executions to ensure customer needs are met

• Professional risk management approach to programs and protocols and effective issue management and escalation

• Ensure good project management in the Planning group

• Exquisite stakeholder management by therapeutic areas

Education

• Bachelor’s Degree

Required Experience and Skills:

• 10+ years of professional experience in Clinical Supply Chain and/or Clinical trials.

• Minimum of 4 years of people management or group leading experience.

• Exposure and understanding of clinical development, planning clinical supplies principles, demand estimation for clinical trials and pharmaceutical drug development.

• Knowledge of regulatory environment and GMP in clinical supplies

• Strong interpersonal skills across all levels of the organization, including senior level stakeholders

• Project management experience.

• Analytical and SAP knowledge will be a clear advantage

• Demonstrated ability to motivate and influence with senior level stakeholders/GCS leadership

• Strong Ethics and compliance

• Can manage high complexity & stress situations

• Strong stakeholder management and empathy

• Proven success in developing diverse talent

• Ability to lead, create future state, and deliver results

• Demonstrated ability to develop strong, trust based, collaborative relationships across stakeholders to drive change within a large, diverse organization

• Demonstrated ability to communicate clearly and effectively, including complex processes and topics

• Strong negotiation and influence skills with key stakeholders to inform and drive strategic decisions in support of GCS and the portfolio

• Results-orientated with the proven ability to lead a team in execution of strategy

• Excellent written and verbal communication along with high personal integrity, credibility, and energy

• A dedication to solving complex and challenging problems with a creative mindset and imaginative strategies

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York City, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$0.00 - $0.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A