• Job Description

  Req#: DPDHGLOBAL24005R7EXTERNALENGLOBAL

  IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
  IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
  Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
  We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

  Role Context
  To align business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource related issues. The successful HRBP acts as an employee champion, strategic business partner and change agent.

  Key responsibilities

  Talent Acquisition
  • Implement an amazing sourcing strategy to identify and attract the best candidates for the organization
  • Research and cultivate new and innovative recruiting sources to develop a pipeline of technical talent
  • Ensure necessary approvals were done before staring the recruitment process and prepare job spec
  • Advertise positions using different avenues and/or portals
  • Screen CVs as per the job spec and shortlist for client
  • Facilitate interview process and ensure the correction interview questionnaire is used
  • Conduct necessary background checks
  • Liaise with the Comp&Ben Manager and prepare the offer
  • Coach/advise managers in the implementation of robust recruitment and selection processes and legislative requirements, to facilitate shared responsibility for the recruitment of talent

  Talent and Performance Management
  • Facilitate the Teams Leads process end to end
  • Facilitate talent management process and talent grid placement with functional/business leaders;
  • Conduct talent risk analysis and facilitate business specific leadership development talent action plans
  • Prepare LEADS reports to SMT and middle managers
  • Develop an action plan based on LEADS reports
  • Support and guide managers on Performance Management
  • Design and develop Performance Improvement models and systems
  • Train & Support line managers on Performance Management cycle (goal setting, competency assessments, performance evaluation, and goal achievement process)
  • Assess & Analyze Performance Ratings in an organization
  • Develop yearly reports on performance ratings and follow through on non-performers

  Learning and Development
  • Facilitate PDP process and coordinate the sourcing and implementation of business specific training programs in conjunction with the Talent Development Specialists
  • Conduct individual training needs analysis and identify appropriate learning interventions
  • In partnership with the Talent & Development specialists, prepares quarterly training reports for SMT
  • Coordinate induction training
  • Ensure that employees are trained on all DHL mandatory training initiatives Strategic Workforce Planning
  • Lead the development of comprehensive workforce planning methods, models, and projections.
  • Work with SMT and middle management to identify gaps in competencies, FTE requirements, and workforce strategies and collaborate across HR to identify interventions and strategies to close gaps
  • Manage, maintain and implement reports and develop recommendations which are shared with business units to identify workforce trends, reports, and structures; communicate findings and suggested actions
  • Partners with HR Coordinator and Compensation & Benefits Manager to identify and address workforce planning needs; conducts special studies to analyze the impact of changes external to the organization
  Employment Relations
  • Coordinate the activities for hearings/ grievances
  • Implement procedure to handle non dismissible offences
  • Train, Coach, and support line managers around employment relations
  • Support Managers in managing Conflict Management in the workplace
  • Where necessary escalate certain cases to the ER manager
  • Maintain the records of all the ER case proceedings on employee files
  • Work with Unions and coordinate union activities and negotiations

  Employee Recognition and Engagement
  • Ensure that new recruitment are fully onboarded properly and follow “DHL in a Box” process
  • In partnership with the Talent Development Specialist drive employee recognition & engagement with the aim of motivated people
  • Support the managers in driving motivated people
  • Work with senior leaders and deans to develop strategies and demonstrable links between engagement and their strategic goals
  • Leverage events to create and sustain dialogue around engagement
  • Identify and address issues and solutions related to employee engagement
  • Work with cross functional teams to identify unique division/location needs while balancing the overall purpose and requirements of the employee engagement Programs and plans within DHL HR Governance, Risk Assessment & Reporting
  • Implement HR governance with the aim of mitigating the organization’s HR risks
  • Conduct a continuous study of all Human Resources policies, programs, and practices to keep management informed of new developments
  • Partner with management to communicate Human Resources policies, procedures, programs, and laws
  • Evaluate and communicate the function’s operational effectiveness, compliance, and contribution to business
  success.
  • Provides monthly HR reports related to ER, Employee Engagement, L&D, and Talent and Performance
  • Partner with the HR coordinator to ensure that the vacancy report is up to date
  • Coordinate with SOS Children’s village

  Education and experience
  • Minimum of 5 years in Human Resources function cross functionally
  • 3 years’ experience leading the HR end to end function
  • 3 year Bachelor degree in HR or related studies
  • Post graduate qualification in Business Management

  We are looking forward to your application.

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

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