• Job Description

  Req#: 1038450

  Head of Sales Engagement – Co-op Wholesale & Nisa Retail
  £95,000 to £115,000 plus great benefits, including up to 10% employer pension contributions, private healthcare, and a company car or car allowance (Work Level 4)
  Manchester city centre (hybrid working)

  We’re looking for a Head of Sales Engagement to join us to own and lead the strategic sales programme for Sales and Retail across Nisa. You’ll be accountable for the management of all retail sales engagement, and you’ll work to refine our end-to-end sales engagement strategy, covering three specific tiers: existing customer, industry-wide influencers, and potential new business.

  As a Head of Sales Engagement, we’ll also look to you to own the budget for sales engagement and industry-wide activity; delivering a strategic plan to be carried out with a clear ROI for all activity. In this role you’ll work in a hybrid way – splitting your time between home, the office, and visiting our customers and events (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy).

  What you’ll do

  • Refine and document the end-to-end strategic sales engagement strategy
  • Create a contact strategy for our Nisa customer base; making sure that feedback can be captured and shared appropriately
  • Own the budget for sales engagement and industry interactions, and be accountable for driving new sales engagement and ROI for all activity
  • Create a plan to drive and monitor the success of our sales engagement objective(s)
  • Provide reports, insights, and recommendations on a monthly/quarterly basis to make sure we’re maximising ROI
  • Build a solid understanding of the engagement needs of our internal and external partners, and use this to inform our comms approach for each group
  • Manage the exchange of feedback and communications between the business and our customers
  • Pro-actively identify and explore continuous improvement opportunities; helping to drive business growth

  This role would suit people who have

  • Significant experience in a senior sales engagement role
  • Experience planning strategies for in-year and 4-year sales engagement
  • Experience managing large-scale and complex budgets
  • Good communication skills, with the ability to adapt messaging to suit a range of audiences
  • Good relationship-building skills, with the ability to influence and challenge people (of all levels of seniority) inclusively

  Why Co-op?

  If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:

  • Private healthcare
  • A company car or £6,000 car allowance
  • An annual bonus (based on personal and business performance)
  • 28 days holiday (rising to 32 with service) plus bank holidays
  • A pension with up to 10% employer contributions
  • Access to a subsidised onsite gym (at our Manchester HQ)
  • Coaching and training to support your career development
  • Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
  • YuLife – an app that rewards you for exercising with discounts and vouchers for your favourite brands

  Building an inclusive work environment

  At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

  We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

  We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

  If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

  You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

  You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

• About the company

  Co-op food, grocery delivery, insurance, funeralcare, legal advice and membership.

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