• Job Description

  Req#: 202302758

  The Role
  As a Benefits Analysts for Health & Benefits, you will materially contribute to clients’ benefits strategy through supporting the management of the carrier bid, procurement, negotiation process, as well as a variety of activities related to the maintenance of the portfolio, premium calculations and invoices reconciliation. You will have the ability to significant grow your benefits acumen, and financial, client and project management skills by working on cutting edge projects alongside leaders in the industry.

  You will collaborate with Client Managers, Account Executives and other roles located inn the financial and associated funding strategy for group benefits programs

  To support the delivery of that strategy, you will:

  • Undertake data (financial, membership, invoices) processing and analysis to support program design, using agreed upon tools, standards and techniques
  • Design and distribute bid requests (RFP) to target carriers / vendors
  • Collect, summarize and analyze proposal findings
  • Prepare placement / renewal deliverables for clients
  • Support the production of benefits plan design and reporting publications
  • Manage queries / requests from the carriers/vendors/clients or members and escalate them when required
  • Administrative onboarding of new clients and assistance to enrolment processes ensuring data is updated
  • Process, project and transaction management
  • Support policy renewal activities
  • Collect, validate and clean benefits enrolment and eligibility data
  • Support claims management
  • Administrative input and maintenance of carrier/vendor invoices
  • Collect, validate and clean benefits invoice data
  • Analyse WTW data to ensure the correctness on carrier/ vendor invoice
  • Monthly reconciliation of commissions and perform commission estimates
  • Setting up client premium invoices
  • Support audit processes
  • Follow regulatory procedure as defined by originating country
  • Support interactions between clients, WTW and insurance vendors

  In addition to this direct client work, you will :

  • Attend training, meetings and/other educational events to increase understanding of trends, regulations and developments in the market
  • Develop an awareness of the insurance carrier and vendor marketplace
  • Understand and effectively articulate carrier / vendor specific strengths and weaknesses
  • Maintain and cultivate strong carrier relationships to enhance WTW’s position in the marketplace
  • Receive training from experienced consultants and assist to review client needs
  • Comply with internal excellence and compliance requirements
  • Contribute to the development of new intellectual capital

  Qualifications

  Requirements

  • Bachelor’s degree (preferably in a program with heavy emphasis on mathematics or business) or
  • Well organized and detail oriented
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time
  • Proven ability to identify and resolve complex issues
  • Strong client service orientation and ability to respond to all communications effectively and in a timely manner
  • Proficient in English, with excellent written and verbal communication skills

  Attitude and Behavior

  • Self-starter attitude with ability to establish priorities, work independently and with limited supervision
  • Ability to ask the right questions and seek help where appropriate
  • Sense of accountability; owning one’s work and taking pride in it
  • Proactive collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate

  Technical Skills and Experience

  • Strong analytical, creative and integrative skills
  • Experience with data entry, validation and manipulation
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose

  WTW is an Equal Opportunity Employer

• About the company

  Willis Towers Watson Public Limited Company is an Anglo-American, Irish domiciled global multinational risk management, insurance brokerage and advisory company.

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