• Job Description

  Req#: A0817-25-0002?language=en&page=640&sort=publicationDateDesc

  Job summary

  An exciting and unique opportunity has arisen for an enthusiastic Health Care Assistant to join our committed and forward-thinking team.

  The successful candidate will support the nursing team in the delivery of patient centred health care, which will include a range of long-term conditions, immunisation and vaccination, health promotion and screening.

  Main duties of the job

  • To support the Nursing Team and GPs in providing care to patients within our Practice population
  • To work collaboratively within the whole Practice Team ensuring that the care delivered to the Practice population is relevant, responsive, of the highest standard and is clinically effective and efficient
  • Contribute to improving quality standards
  • To work within the framework of the Scope of Professional Practice to ensure that the best possible care is given to the Practice population

  About us

  We are a small practice list size 6000, with a professional but fun relaxed approach to patient care. We insist on 100% commitment and in return provide 100% commitment to ensuring a happy, safe place to work for all staff.

  Details

  Date posted

  20 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Flexible working

  Reference number

  A0817-25-0002

  Job locations

  1 The Cobbles

  Meltham

  Holmfirth

  HD9 5QQ

  
  

  Job description

  Job responsibilities

  JOB DESCRIPTION HEALTHCARE ASSISTANT

  RESPONSIBLE TO

  The HCA is responsible in the first instance to the Practice Nurses and thereafter to the Lead Practice Nurse and then to the Partners.

  PURPOSE OF THE JOB

  The purpose of the post is to support the nurse and doctor teams by undertaking patient care tasks, clinical support tasks, infection control tasks, restocking and stock rotation.

  SCOPE OF THE JOB

  The HCA will perform tasks prescribed and delegated by the clinical team, working to agreed protocols and within defined competencies.

  KEY RELATONSHIPS/CONTACTS

  Internal:

  • Lead Practice Nurse
  • Practice Nursing Team
  • GPs
  • Doctors in Training
  • Practice Manager/Office Manager
  • Reception and Administration Team
  • Secretarial Team

  External:

  • Patients, carers and relatives
  • Practice suppliers (equipment, supplies and services)

  The HCA will be responsible to the Lead Nurse on clinical matters and to the Practice Manager on non-clinical matters.

  DUTIES AND RESPONSIBILITIES

  Patient care

  • New patient health checks and NHS health checks
  • Venepuncture
  • Urine testing/analysis
  • Blood pressure measurement/monitoring
  • ECG
  • Height, weight measurement
  • Ear syringing
  • Lifestyle advice
  • Spirometry monitoring
  • Chaperoning
  • Diabetic foot checks
  • Simple wound care
  • Contraception

  With nurse support, assist with setting up for:

  • Minor surgery procedures including joint injections
  • Dressings
  • IUD insertion and removal
  • Implanon insertion and removal

  On the basis of a Patient Specific Direction and with signed authorisation:

  • Shingles immunisation
  • Flu immunisation
  • Pneumococcal immunisation
  • Vitamin B injections

  The HCA will refer to a supervising member of the clinical team if deviation from the protocol is required, if unsure in any way, or where clinical judgement is required before proceeding.

  Record keeping and administration

  • Make accurate and contemporaneous records of all patient encounters in accordance with practice records guidelines.
  • Contribute to nursing team record keeping (clinical, administrative, Health and Safety related records).
  • Maintain skills in using patient appointment system.

  Maintaining a safe clinical environment

  GeneralThe HCA will be aware of and comply with the practices Health and Safety Policy. This will include:

  • Minimising risk to self and others in the workplace.
  • Identifying and reporting hazards/risks and contributing to control measures.
  • Adhering to all relevant policies including infection control, cold chain
  • Contributing to keeping the working area and patient areas tidy and free from hazards.
  • Using protective equipment and clothing provided and in accordance with the practices policy.
  • Handling specimens and clinical waste/sharps in accordance with practice policy.
  • Applying correctly spill control and decontamination policies
  • Ensuring sufficient supplies of all cleansing and infection control materials.
  • Attending regular health and safety training.

  Specific

  • Record fridge temperatures, clean fridges, promptly report temperature variations from standard.
  • Prepare clinical areas between patients in accordance with infection control procedures including cleaning surfaces and equipment
  • Dispose of all clinical waste/sharps in accordance with practices infection control protocol.
  • Clean/maintain all equipment in accordance with infection control and equipment maintenance policies.
  • Take action to manage spills or decontaminate affected areas.

  Supplies management

  • Check stock in all clinical rooms.
  • Order replacement stock and restock clinical rooms.
  • Maintain accurate stock records, including liaison with Practice Manager by providing order confirmations for invoice checking.
  • Order most economic supplies available and use with economy.
  • Order and maintain stock of health information leaflets and keep displays up to date.

  Equipment maintenance and calibration

  • Contribute to care and maintenance of equipment.
  • Organise repair and regular maintenance and calibration of equipment, including equipment maintenance/checking/calibration log.

  Communication

  • Advise patients of the HCA role, its extent and limits.
  • Advise patients appropriately and refer on if they require the services of a nurse, GP or other clinical team member.
  • Communicate patient registration and clinical details to trained staff for further care and when concerns, questions or uncertainty of any kind arise.
  • Communicate effectively, promptly and appropriately with patients and team members.
  • Modify method of communication with patients to suit the situation, recognise problems/barriers and seek help at an early stage when they arise.

  Personal development

  The HCA will:

  • Undertake training needed to ensure competencies for delivering all responsibilities.
  • Attend and contribute to in-house training events.
  • Take responsibility for own development including staff appraisals, giving and receiving feedback, performance management with the support and supervision of qualified staff.
  • Undertake regular mandatory training (child protection, vulnerable adults, basic life support, moving and handling etc).

  Confidentiality

  In the course of their duties, the HCA will have access to confidential information relating to patients, their carers and relatives and colleagues within and outside the practice. They may also have access to information relating to the practice as a business. All such information from any source whatsoever will be treated as strictly confidential.

  Information relating to patients, their carers and relatives and colleagues within and outside the practice and in relation to the practice as a business will only be shared in accordance with the practices Confidentiality Policy, the General Data Protection Regulation and the Freedom of Information Act and in such a way that personal and sensitive patient-identifiable data is protected

  Equality and Diversity

  The HCA will comply with the practices Equality and Diversity Policy, including:

  • Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity
  • Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation

  Other Duties

  HCAs may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team/Lead Practice Nurse will not be unreasonably refused.

  Job description

  Job responsibilities

  JOB DESCRIPTION HEALTHCARE ASSISTANT

  RESPONSIBLE TO

  The HCA is responsible in the first instance to the Practice Nurses and thereafter to the Lead Practice Nurse and then to the Partners.

  PURPOSE OF THE JOB

  The purpose of the post is to support the nurse and doctor teams by undertaking patient care tasks, clinical support tasks, infection control tasks, restocking and stock rotation.

  SCOPE OF THE JOB

  The HCA will perform tasks prescribed and delegated by the clinical team, working to agreed protocols and within defined competencies.

  KEY RELATONSHIPS/CONTACTS

  Internal:

  • Lead Practice Nurse
  • Practice Nursing Team
  • GPs
  • Doctors in Training
  • Practice Manager/Office Manager
  • Reception and Administration Team
  • Secretarial Team

  External:

  • Patients, carers and relatives
  • Practice suppliers (equipment, supplies and services)

  The HCA will be responsible to the Lead Nurse on clinical matters and to the Practice Manager on non-clinical matters.

  DUTIES AND RESPONSIBILITIES

  Patient care

  • New patient health checks and NHS health checks
  • Venepuncture
  • Urine testing/analysis
  • Blood pressure measurement/monitoring
  • ECG
  • Height, weight measurement
  • Ear syringing
  • Lifestyle advice
  • Spirometry monitoring
  • Chaperoning
  • Diabetic foot checks
  • Simple wound care
  • Contraception

  With nurse support, assist with setting up for:

  • Minor surgery procedures including joint injections
  • Dressings
  • IUD insertion and removal
  • Implanon insertion and removal

  On the basis of a Patient Specific Direction and with signed authorisation:

  • Shingles immunisation
  • Flu immunisation
  • Pneumococcal immunisation
  • Vitamin B injections

  The HCA will refer to a supervising member of the clinical team if deviation from the protocol is required, if unsure in any way, or where clinical judgement is required before proceeding.

  Record keeping and administration

  • Make accurate and contemporaneous records of all patient encounters in accordance with practice records guidelines.
  • Contribute to nursing team record keeping (clinical, administrative, Health and Safety related records).
  • Maintain skills in using patient appointment system.

  Maintaining a safe clinical environment

  GeneralThe HCA will be aware of and comply with the practices Health and Safety Policy. This will include:

  • Minimising risk to self and others in the workplace.
  • Identifying and reporting hazards/risks and contributing to control measures.
  • Adhering to all relevant policies including infection control, cold chain
  • Contributing to keeping the working area and patient areas tidy and free from hazards.
  • Using protective equipment and clothing provided and in accordance with the practices policy.
  • Handling specimens and clinical waste/sharps in accordance with practice policy.
  • Applying correctly spill control and decontamination policies
  • Ensuring sufficient supplies of all cleansing and infection control materials.
  • Attending regular health and safety training.

  Specific

  • Record fridge temperatures, clean fridges, promptly report temperature variations from standard.
  • Prepare clinical areas between patients in accordance with infection control procedures including cleaning surfaces and equipment
  • Dispose of all clinical waste/sharps in accordance with practices infection control protocol.
  • Clean/maintain all equipment in accordance with infection control and equipment maintenance policies.
  • Take action to manage spills or decontaminate affected areas.

  Supplies management

  • Check stock in all clinical rooms.
  • Order replacement stock and restock clinical rooms.
  • Maintain accurate stock records, including liaison with Practice Manager by providing order confirmations for invoice checking.
  • Order most economic supplies available and use with economy.
  • Order and maintain stock of health information leaflets and keep displays up to date.

  Equipment maintenance and calibration

  • Contribute to care and maintenance of equipment.
  • Organise repair and regular maintenance and calibration of equipment, including equipment maintenance/checking/calibration log.

  Communication

  • Advise patients of the HCA role, its extent and limits.
  • Advise patients appropriately and refer on if they require the services of a nurse, GP or other clinical team member.
  • Communicate patient registration and clinical details to trained staff for further care and when concerns, questions or uncertainty of any kind arise.
  • Communicate effectively, promptly and appropriately with patients and team members.
  • Modify method of communication with patients to suit the situation, recognise problems/barriers and seek help at an early stage when they arise.

  Personal development

  The HCA will:

  • Undertake training needed to ensure competencies for delivering all responsibilities.
  • Attend and contribute to in-house training events.
  • Take responsibility for own development including staff appraisals, giving and receiving feedback, performance management with the support and supervision of qualified staff.
  • Undertake regular mandatory training (child protection, vulnerable adults, basic life support, moving and handling etc).

  Confidentiality

  In the course of their duties, the HCA will have access to confidential information relating to patients, their carers and relatives and colleagues within and outside the practice. They may also have access to information relating to the practice as a business. All such information from any source whatsoever will be treated as strictly confidential.

  Information relating to patients, their carers and relatives and colleagues within and outside the practice and in relation to the practice as a business will only be shared in accordance with the practices Confidentiality Policy, the General Data Protection Regulation and the Freedom of Information Act and in such a way that personal and sensitive patient-identifiable data is protected

  Equality and Diversity

  The HCA will comply with the practices Equality and Diversity Policy, including:

  • Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity
  • Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation

  Other Duties

  HCAs may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team/Lead Practice Nurse will not be unreasonably refused.

  Person Specification

  Qualifications

  Essential

  • Good General Education
  • Qualifed in Phlebotomy
  • Qualified to NVQ level 3
  • Experience within a GP Practice
  • Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
  • Basic first aid knowledge
  • Health and safety awareness

  Desirable

  • Knowledge Systm 1 clinical systems

  Person Specification

  Qualifications

  Essential

  • Good General Education
  • Qualifed in Phlebotomy
  • Qualified to NVQ level 3
  • Experience within a GP Practice
  • Phlebotomy, ECGs, Patient Health Checks, Blood Pressures
  • Basic first aid knowledge
  • Health and safety awareness

  Desirable

  • Knowledge Systm 1 clinical systems

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Meltham Group Practice

  Address

  1 The Cobbles

  Meltham

  Holmfirth

  HD9 5QQ

  
  

  Employer's website

  https://www.melthamgp.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Meltham Group Practice

  Address

  1 The Cobbles

  Meltham

  Holmfirth

  HD9 5QQ

  
  

  Employer's website

  https://www.melthamgp.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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