• Job Description

  Req#: A2301-25-0006?language=en&page=837&sort=publicationDateDesc

  Job summary

  Jesmond Health Partnership (JHP) is a forward-thinking GP practice operating across four sites in the Jesmond and Gosforth areas. We are seeking a dedicated and compassionate Health Care Assistant (HCA) to support the delivery of high-quality care to our patients as part of our established multidisciplinary team.

  The HCA will assist with a range of clinical and administrative tasks under the supervision of registered healthcare professionals. Duties typically include phlebotomy, blood pressure checks, Health Checks, ECGs, vaccinations, wound care, and assisting with chronic disease management. The role also involves supporting infection control, maintaining equipment, and accurately recording information on clinical systems.

  This is a dynamic role that may require working across all four JHP locations, offering the opportunity to contribute to patient care in a flexible and supportive environment committed to continuous improvement and professional development.

  Rewards and Benefits;

  • 30 days paid holidays plus 8 bank holidays (pro rata)
  • NHS pension
  • Monday to Friday
  • No Bank Holiday working
  • Training and development opportunities

  Main duties of the job

  The Health Care Assistant will be required to promote and support the mission and vision of the service for which they are responsible. They will:

  Ensure strict confidentiality.

  Adapt to and support any changes that are implemented to improve the service.

  At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.

  Demonstrate their commitment by the efficient completion of all tasks allocated to them.

  Carry out their duties and responsibilities in compliance with local policy and statutory regulations.

  About us

  Jesmond Health Partnership is a friendly, innovative, and patient-focused GP practice in Newcastle-upon-Tyne.

  JHP is a forward-thinking GP practice in Newcastle. We use a digital-first system that gives patients easy access and quick solutions.

  Our experienced and enthusiastic teams work hard to provide high-quality care for patients.

  You can read more about the practice, our background, and our outcomes in our recruitment brochure.

  Details

  Date posted

  27 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Job share

  Reference number

  A2301-25-0006

  Job locations

  17 Osborne Rd

  Jesmond

  Newcastle upon Tyne

  Tyne and Wear

  NE2 2AH

  
  

  Gosforth Memorial Medical Centre

  Church Road

  Gosforth

  Newcastle Upon Tyne

  NE3 1TX

  
  

  Jesmond Health Partnership

  200 Osborne Road

  Newcastle Upon Tyne

  NE2 3LD

  
  

  Avenue Medical Practice

  5 Osborne Avenue

  Newcastle Upon Tyne

  NE2 1PQ

  
  

  Job description

  Job responsibilities

  Clinical Procedures & Patient Care

  ECG recording

  Phlebotomy

  Feno

  Ear syringing

  Wound management / suture, clip removal

  Administer B12 injections, flu and shingles vaccines as per practice guidelines, with appropriate training

  Hypertension reviews.

  Diabetic foot checks

  Health Checks

  Referring appropriately to GPs and to the wider clinical team as necessary.

  Treatment Room Preparation & Maintenance

  Preparing and maintaining environments and equipment before, during and after patient care interventions.

  Clearing and re-stocking consulting rooms

  Equipment and vaccine re-stocking and stock rotation

  Help ensure availability of appropriate stock by following stock control procedures

  Sample & Vaccine Management

  Processing and management of laboratory samples requested

  Vaccine/cold chain storage, monitoring and recording

  Support During Clinical Interventions

  Chaperoning duties.

  Assisting in the assessment and surveillance of patients health and well-being

  Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  Supporting patients who are anxious or stressed

  Perform duties with sensitivity to individual patient needs

  Health Promotion & Patient Education

  The promotion of health and well-being in the practice population.

  Assisting with the collection and collation of data on needs related to health and well-being particularly QOF.

  Administrative & Record Keeping

  Use of recall system

  Prioritise, organise and manage own workload and recognise and work independently within own levels of competency

  Take responsibility for own personal and professional development.

  Be an advocate for both the patient and for your colleagues

  Please note this list is not exhaustive

  Personal/Professional development

  The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

  Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.

  This role is considered to be a substantive position, and the jobholder will be expected to be proactive in developing their personal and business skills.

  Confidentiality

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Job description

  Job responsibilities

  Clinical Procedures & Patient Care

  ECG recording

  Phlebotomy

  Feno

  Ear syringing

  Wound management / suture, clip removal

  Administer B12 injections, flu and shingles vaccines as per practice guidelines, with appropriate training

  Hypertension reviews.

  Diabetic foot checks

  Health Checks

  Referring appropriately to GPs and to the wider clinical team as necessary.

  Treatment Room Preparation & Maintenance

  Preparing and maintaining environments and equipment before, during and after patient care interventions.

  Clearing and re-stocking consulting rooms

  Equipment and vaccine re-stocking and stock rotation

  Help ensure availability of appropriate stock by following stock control procedures

  Sample & Vaccine Management

  Processing and management of laboratory samples requested

  Vaccine/cold chain storage, monitoring and recording

  Support During Clinical Interventions

  Chaperoning duties.

  Assisting in the assessment and surveillance of patients health and well-being

  Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  Supporting patients who are anxious or stressed

  Perform duties with sensitivity to individual patient needs

  Health Promotion & Patient Education

  The promotion of health and well-being in the practice population.

  Assisting with the collection and collation of data on needs related to health and well-being particularly QOF.

  Administrative & Record Keeping

  Use of recall system

  Prioritise, organise and manage own workload and recognise and work independently within own levels of competency

  Take responsibility for own personal and professional development.

  Be an advocate for both the patient and for your colleagues

  Please note this list is not exhaustive

  Personal/Professional development

  The post-holder will participate in any training programme implemented by JHP as part of this employment, such training to include:

  Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

  Taking responsibility for their own development, learning, and performance and demonstrating skills and activities to others.

  This role is considered to be a substantive position, and the jobholder will be expected to be proactive in developing their personal and business skills.

  Confidentiality

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential.

  Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Person Specification

  Experience

  Essential

  • Demonstrates understanding of the needs of the patient and the role of the HCA.
  • Ability to receive and communicate information accurately and take instruction from professional colleagues
  • Skills in phlebotomy, ECGs, patient health checks, BPs
  • Able to prioritise own workload
  • Able to work under own initiative within boundaries of role
  • Experience of working in a primary care or NHS / Health care setting
  • Demonstrates an understanding of the importance of infection control

  Desirable

  • Knowledge of public health issues
  • Knowledge of SystmOne/EMIS
  • Experience of Primary Care
  • Evidence of continuous professional development/education
  • Experience as a primary care Health Care Assistant

  Other

  Essential

  • Cross site working
  • Enhanced Disclosure Barring Service (DBS) check
  • Occupational Health clearance

  Qualifications

  Essential

  • NVQ Level 2 or equivalent in Health & Social Care or similar.
  • Willing to develop clinical skills and competency relevant to the role

  Desirable

  • Care Certificate.
  • Training in long term conditions / health checks or similar.

  Person Specification

  Experience

  Essential

  • Demonstrates understanding of the needs of the patient and the role of the HCA.
  • Ability to receive and communicate information accurately and take instruction from professional colleagues
  • Skills in phlebotomy, ECGs, patient health checks, BPs
  • Able to prioritise own workload
  • Able to work under own initiative within boundaries of role
  • Experience of working in a primary care or NHS / Health care setting
  • Demonstrates an understanding of the importance of infection control

  Desirable

  • Knowledge of public health issues
  • Knowledge of SystmOne/EMIS
  • Experience of Primary Care
  • Evidence of continuous professional development/education
  • Experience as a primary care Health Care Assistant

  Other

  Essential

  • Cross site working
  • Enhanced Disclosure Barring Service (DBS) check
  • Occupational Health clearance

  Qualifications

  Essential

  • NVQ Level 2 or equivalent in Health & Social Care or similar.
  • Willing to develop clinical skills and competency relevant to the role

  Desirable

  • Care Certificate.
  • Training in long term conditions / health checks or similar.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Jesmond Health Partnership

  Address

  17 Osborne Rd

  Jesmond

  Newcastle upon Tyne

  Tyne and Wear

  NE2 2AH

  
  

  Employer's website

  https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Jesmond Health Partnership

  Address

  17 Osborne Rd

  Jesmond

  Newcastle upon Tyne

  Tyne and Wear

  NE2 2AH

  
  

  Employer's website

  https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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