• Job Description

  Req#: 2230588

  At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

  This metrics-driven Health Coach role requires telephonic outreach to UHC members that have been pre-identified. Members enrolled in this program are primarily developmentally disabled, medically complex and require intensive medical and psychosocial support. Coordination of enrollee care needs across the continuum begins with early identification of health risk factors, education, and prevention using the six essential activities of case management as per CMSA. Coordination also assures the provision of appropriate services in acute, home, chronic and alternative care settings, to meet the needs of members in the most cost-effective manner available.

  This is a work at home position with up to 25% travel within New Jersey. If you are located in the state of NJ/PA/NY, you will have the flexibility to telecommute* as you take on some tough challenges.

  Primary Responsibilities:

  • Demonstrate an ability to deliver effective telephonic coaching in a manner that promotes behavior change for the NJ Developmentally Disabled population
  • Be able to assist clients in creating a healthy vision and goals for their Health & Wellness program
  • Participate in weekly meetings and monthly in-service training
  • Appropriately adapt telephonic coaching and education methods to accommodate the unique physical, psychosocial, cultural, age-specific needs of each clientele served
  • Demonstrate established customer service behaviors and standards

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  • LPN, MSW, or BSW with active and unrestricted NJ license / certification
  • 3+ years of clinical experience
  • 2+ years of experience in direct education and / or coaching with individuals for disease prevention, health promotion and behavior change
  • 1+ year experience with electronic documentation
  • Proficient in PC-based word processing and database documentation (Word, Excel, Internet, Outlook) and the ability to type and talk at the same time
  • Basic knowledge of disease prevention and basic understanding of exercise principles, nutrition and weight management
  • Access to reliable transportation and the ability to travel up to 25% within assigned territory to meet with employees, members, and providers

  Preferred Qualifications:

  • Experience serving the special needs population
  • Managed Care experience
  • Experience with government health programs (Medicaid / Medicare)
  • Ability to navigate multiple computer programs simultaneously
  • Ability to speak Spanish

  *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

  New Jersey or New York Residents Only: The hourly range for New Jersey residents is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

• About the company

  UnitedHealth Group Incorporated is an American multinational managed healthcare and insurance company based in Minnetonka, Minnesota.

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