MMC Group

Healthcare Customer Service REMOTE CSR

New

PayCompetitive
LocationRemote
Employment typeOther

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  • Job Description

      Req#: 71598

      Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

      We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

      MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

      We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

      MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

      Get started on your career journey today! Apply to become a part of the MMC Team!

      We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.



      Job Requirements:

      Remote - Customer Service Representative – Healthcare CSR
      Pay: $19.00/hour
      Equipment Provided (Pickup/Return in Denver, CO Required)
      Schedule: Monday – Friday | 8:00 AM – 5:00 PM

      Are you passionate about helping others and making a difference in your community? Join a mission-driven team supporting health plan enrollment and customer service—all from the comfort of your home!

      What You'll Do:

      • Answer inbound calls from the public, prospective enrollees, and their representatives
      • Provide accurate information and support in accordance with privacy and confidentiality policies
      • Handle a variety of inquiries and document them in the system
      • Assist with health plan enrollment, disenrollment, and special enrollment periods
      • Refer or transfer callers to appropriate resources as needed
      • Facilitate translation services for non-English speakers
      • Support fulfillment of materials via mail or email
      • Escalate complex issues to designated staff
      • Attend training sessions and stay current on all program updates

      What You Bring:

      • High school diploma or equivalent
      • 0–1 year of customer service experience (entry-level welcome!)
      • Strong communication and problem-solving skills
      • Ability to work independently and manage time effectively
      • Comfortable using computer systems and navigating multiple applications

      Important Notes:

      • This is a remote position , but you must be able to pick up and return equipment in Denver, Colorado
      • All training and support will be provided to set you up for success!

      Ready to make a meaningful impact while working remotely? Apply today and help connect people to the healthcare resources they need!

  • About the company

      Throughout the past 25 years, MMC, one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries. We believe the art of building the best teams to get ...

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