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Healthcare Customer Service Rep Remote - Scranton


Pay$17.00 - $18.00 / hour
LocationScranton/Pennsylvania
Employment typeFull-Time

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  • Job Description

      Req#: 89
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $18.00 per hour
      - Genuine work/life balance with a predictable schedule
      - Paid training period provided
      - Comprehensive benefits including Medical, Dental, Life, Vision, HSA, and 401K
      - Opportunities for career advancement within the organization
      - 100% remote position available

      What to Expect (Job Responsibilities):
      - Manage inbound and outbound calls, responding to member and provider inquiries with professionalism and accuracy
      - Review, verify, and process membership applications efficiently
      - Maintain and update member information in CRM systems, ensuring data integrity
      - Perform regular audits of member data to ensure compliance with client standards
      - Collaborate with other teams to resolve issues and enhance service delivery

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
      - Experience with CRM systems or membership databases
      - Strong typing and data entry skills, with the ability to manage multiple systems simultaneously
      - Excellent verbal and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Proven track record of effectively managing multiple tasks and priorities in a busy work environment
      - Strong analytical capabilities with a focus on identifying issues and implementing solutions quickly and effectively
      - A passion for delivering exceptional service to clients and their members

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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  • About the company

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