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Healthcare Customer Service Representative
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Job Description
- Req#: 744000061032915
Employer Industry: Dermatology Practice
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive medical, dental, and vision benefits
- Paid holidays and PTO
- Work remotely with a flexible schedule
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Answer 40-50 inbound calls per day from patients and clients
- Process payments and update patient demographics
- Provide claim status and explain copays/deductibles
- Interpret and explain Explanation of Benefits (EOBs)
- Utilize multiple programs simultaneously to assist clients effectively
What is Required (Qualifications):
- Minimum educational requirement: High school diploma or equivalent
- Customer service experience within the healthcare industry
- Exceptional written communication skills
- Proficient in Microsoft Excel and the Microsoft Office Suite
- Strong problem-solving skills and keen attention to detail
How to Stand Out (Preferred Qualifications):
- Previous experience interpreting and explaining EOBs
- Ability to self-manage and work independently
- Polite phone etiquette and effective communication skills
#Dermatology #CustomerService #RemoteWork #HealthcareCareers #CareerOpportunity
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