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Healthcare Customer Service Representative - Remote
This job is now closed
Job Description
- Req#: xaAu7ZaJ1EhK
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) plan with matching contributions
- Flexible spending account and employee assistance program
- Supportive and collaborative work environment
- Chance to work remotely in a virtual team setting
What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, and social media to resolve inquiries
- Calmly de-escalate and resolve customer issues as they arise
- Escalate interactions when necessary and appropriate
- Track all call-related information for auditing and reporting purposes
- Provide feedback on call issues and upsell if required
What is Required (Qualifications):
- Ability to work remotely in a virtual team environment
- Minimum of 6 months of customer service experience
- Must be over 18 years of age
- High School Graduate or GED
- Proven oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Comfort with desktop computer systems
- Ability to type 25 words per minute
- Strong logical problem-solving skills
- Proficiency in navigating Windows operating systems
- Excellent organizational and work prioritization skills
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
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