Remote Jobs
Healthcare Customer Service Representative - Remote
5 days agoWhat's your preference?
Job Description
- Req#: j1RKnFGqfzIj
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Flexible remote work options available
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) plan with matching contributions
- Opportunities for career advancement within the organization
- Supportive virtual team environment
- Employee assistance program and discounts
What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, and social media to address inquiries and concerns
- Calmly resolve and de-escalate customer issues as needed
- Escalate interactions when necessary and appropriate
- Track and record call-related information for auditing and reporting purposes
- Provide feedback on call issues and upsell products when required
What is Required (Qualifications):
- Must be over 18 years of age
- Minimum of 6 months of customer service experience
- High School Diploma or GED
- Ability to type at least 25 words per minute
- Proven oral and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience working in a virtual team environment
- Strong logical problem-solving skills
- Proficiency in navigating Windows operating systems
- Organizational skills and ability to prioritize work effectively
#HealthcareServices #CustomerService #RemoteWork #CareerAdvancement #EmployeeBenefits
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