Employer Industry: Revenue Cycle Management in Healthcare

Why consider this job opportunity:
- Competitive wage and salary
- Paid time off (PTO) for work-life balance
- Comprehensive health, dental, and life insurance benefits
- Supportive and positive work environment that fosters employee investment
- Opportunity for career advancement and growth within the organization
- No weekend work, allowing for a Monday to Friday schedule

What to Expect (Job Responsibilities):
- Answer patient calls regarding Explanation of Benefits (EOB) and research account balances
- Manage patient refunds and process patient payments
- Provide thorough communication with patients regarding medical billing and reimbursement
- Demonstrate extensive attention to detail and organization while managing multiple tasks
- Deliver a positive customer service experience to clients, guests, and patients

What is Required (Qualifications):
- Minimum of one year of experience in medical billing and collections
- Current knowledge of medical billing and reimbursement for commercial insurance, Medicaid, and Medicare
- Thorough understanding of EOBs and effective communication skills, both by phone and in writing
- Strong attention to detail, organizational skills, and ability to multitask
- Self-motivated and a team player

How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role within the healthcare industry

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