This job is now closed
Job Description
- Req#: 25-65712
- Imaging machines
- Loading software
- Getting end users up and running (email)
- Office 365, general windows package
- Current team is 3 people – supports SBS region (Texas, Panhandle and NM) David is going off to another project.
- Role will be in an office.
- Real life exp supporting HW/ SW/ on a desktop.
- Jonathan Silva is doing – need additional help. Ticket requests
- 5 yrs of exp (from Jen)
- Expectation- ramp up time in less than a month
- Hours – M-F – 7-4pm
- OT? No (occasional but not expected)
- ServiceNow ticketing experience is a plus.
- Windows and Macs (deploying macbooks recently)
- Windows cert/ MS cert / plus if no degree (experience is more important than degree.
JOB DESCRIPTION
Serve as a key resource for onboarding new hires, ensuring seamless setup and system access. Provide Level 2 technical support for end users, addressing complex issues related to the installation, configuration, and operation of assigned hardware and software products. Escalate unresolved issues to Level 3 support as appropriate.
Day to Day:
Must have skills
Nice to have skills
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”About the company
Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.
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