Mindlance

Helpdesk Support Technician


PayCompetitive
LocationMiami/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 25-51441

      ***BSI Specific Screening Questions***
      Answers to the below screening questions MUST be included at the very top of the candidate's resume before submitting:
      - What is the candidate's time to start upon receiving an offer? Any notice needed?
      - Has the candidate applied directly to any Santander FTE positions in the last 6 months?
      - Is the candidate related to anyone who currently works at Santander?
      - Is the candidate bilingual in English/Spanish (written & verbal)?

      Job Description:
      The Contractor will be a Helpdesk Technician assigned to provide Services to mobile devices. The Support specialist or mobile Technician will be working with mobile devices to install, repair, and maintain them. He may also help customers with device settings, apps, and cloud storage.

      Install, configure and provide ongoing support for iPhone’s, iPad’s, peripherals and software.

      Duration:
      - 2-month contract

      Location:
      - 5 days a week onsite at the BSI office in Miami, FL

      Must-Have Requirements:
      - 5 years of experience
      - Proven ability to diagnose, repair, and update mobile devices, such as smartphones, tablets, and laptops
      - Experience performing hardware and software upgrades
      - Microsoft Intune Device Enrollments
      - Ability to troubleshoot hardware and software problems
      - Experience helping customers with device settings, apps, and cloud storage
      - Bilingual in English/Spanish

      Hours:
      - The Service will be performed during Banco Santander Business hours with an expected workday of 7 hours for 40 days and for a period of 2 months

      Interview Process:
      - 1 interview to hire

      EEO:

      “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
  • About the company

      Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.