LanceSoft
Helpdesk / Technical Support - 1
This job is now closed
Job Description
- Req#: 25-229878
- Minimum 1-2 years of experience as a Technical Support Analyst in a challenging helpdesk environment.
- Advanced level in MS Office Suite.
- Bilingual French/English
- Experience with Project Management Methodology would be considered an asset.
- Knowledge of Cash Management Products
- Knowledge of Confluence an Asset.
- Knowledge of Power BI reporting is an asset.
- Experience with process mapping, creating procedural documents is an asset.
- Expert understanding of GBP’s product offerings and services.
- Knowledge of GBP’s customized solution onboarding process and solutions.
- Excellent communication skills
- Stakeholder management skills
- Problem-solving skills
- Time management skills
- Self-starter
Description:
Location Address: Toronto, Ontario, Canada, M1L 4S2 Ecosystem 4
Work arrangements: Once a week on-site
Contract Duration: 6 months
Extension: Possible
FTE: Possible
Schedule Hours: 9 am-5 pm, Monday-Friday
Candidate Value Proposition:
Opportunity to build a well-balanced profile within the regulatory technology and business domains. This opportunity could also lead to FTE conversion for the right team fit!
Must have skills:
Nice to have skills:
Soft Skills:
Education:
Having a Computer Science and or Business Analysis degree is an asset.
#NIT001
About the company
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.
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