• Job Description

  Req#: REF10052L

  Company Description

  Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
  
  The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
  
  At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

  Job Description

  The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
  
  What You’ll Do
  
  Opening and closing routine
  Product Knowledge & Brand Awareness
  Business Understanding
  Proactive Thinking
  Attention to Detail
  Register/Point of Sales use
  Asset Protection
  Visual Displays
  System Skills
  Work Schedule Requirements
  
  •Schedule will vary weekly but should expect to work at least 20 hours per week.
  •Required availability on Saturdays and Sundays as well as certain holidays.
  •In addition, during peak timeframes, hours will increase to support the needs of the business.

  Qualifications

  What it Takes
  
  Education- High School Diploma/ G.E.D. equivalent preferred
  Retail Experience- At least 1 year of retail experience is preferred.
  Supervisor/ Managerial Experience- No supervisory/ management experience is required.
  Customer Focus
  Communication
  Interpersonal Interaction
  Fashion Trend Knowledge
  Outgoing
  Assertiveness
  Adaptability/Flexibility & Stress Tolerance
  Poise & Ambition
  Multi-Tasking
  Applied Learning
  Promoting Diversity & Inclusion
  Work Ethic
  Omni Channel Services

  Additional Information

  What You’ll Get
  
  As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
  
  Quarterly Sales Incentive Bonus
  Merchandise Discount
  Flexible Schedule
  Opportunities for Career Advancement
  Opportunity to Become a Brand Affiliate
  Training and Development
  A Global Team of People Who'll Celebrate you for Being YOU
  
  
  FOLLOW US ON INSTAGRAM @LIFEATANF
  
  Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

• About the company

  Abercrombie & Fitch is an American lifestyle retailer that focuses on casual wear.

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