• Job Description

  Req#: C9196-25-1040?language=en&page=119&sort=publicationDateDesc

  Job summary

  Guy's and St Thomas' NHS Foundation Trust strives to maintain a clean and welcoming environment across all its sites.

  We are looking for dedicated and dynamic Housekeeping Assistants to join our Community Team.

  You will have previous housekeeping experience in a facilities environment and be confident at:

  • Delivering exceptional customer service
  • Having a commitment to carrying out tasks with a great attention to detail
  • Demonstrating a natural ability to work with colleagues as part of a large and diverse team
  • Demonstrating flexibility in your role e.g. providing housekeeping support to other areas if required at short notice, including clinical areas.

  We are looking to fill roles at the following sites:

  Tooting HC, SW17 8PX

  Minnie Kidd House, SW12 9NU

  Mawbey Brough HC, SW8 2UD

  Mary Sheridan Centre, SE11 4TX

  Lambeth Community Care Centre, SE11 4TX

  Bowley Close, SE19 1SZ

  Main duties of the job

  The post holder will be responsible for providing an essential and efficient housekeeping service to designated areas; whilst meeting the needs and objectives of both the department and the wider Trust.

  We offer range of full time and part time posts across our South East and South West London sites.

  About us

  Essentia is part of Guy's and St Thomas' and is responsible for all non-clinical healthcare services. Essentia designs, builds and maintains healthcare infrastructure, which is vital to the smooth running of healthcare services. This encompasses everything from construction projects and healthcare planning to waste management, catering, housekeeping, transport and security. Essentia employs around 1,800 people. It combines exceptionally high standards and public sector values with commercial focus, innovative thinking and modern technology to create the best possible patient experience.

  What We Offer

  We offer a dynamic challenging job in an exciting, fast moving, flexible working environment. We have a strong commitment to your personal and professional development.

  In addition, we offer excellent benefits, including:

  o The NHS Pension Scheme - one of the most generous and comprehensive in the UK. When you start working for the NHS youautomatically become a member and you will get an excellent package of pension benefits.o Interest free Season Ticket Loano Long Term Service Awardso Subsidised on-site nurseries and childcare voucherso A comprehensive staff health and well-being programmeo Ride to work schemeo Employee assistance programmeo Free stop smoking service

  Details

  Date posted

  06 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £29,583 a year p.a inc HCA (pro rata if part time)

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  196-ESS1569-T

  Job locations

  Various community sites (South East and St. West London)

  London

  SE1 1YP

  
  

  Job description

  Job responsibilities

  Provides an efficient and effective housekeeping service to their designated areas of responsibility. There will be times that you will be required to work at alternative sites across Community due to the needs and demands of the service.

  Conducts a wide range of housekeeping duties including:

  • Provides an annual deep clean which include cleaning of all rooms, furniture, fixtures and floors of premises.
  • To use heavy duty cleaning machines.
  • Vacuums carpets and upholstery; carries out dust control, damp mopping, machine buffing and spray cleaning of hard surfaced flooring.
  • Damp dusts furniture and all surfaces, including those at high level; cleans internal glass and removes finger marks e.g. on doors and surrounds.
  • Cleans bathroom and kitchen fittings, including toilets, basins/sinks, baths/showers; and removes any bodily fluids present from surfaces, as dictated by local procedures.
  • Maintains high standards of tidiness within their designated areas of responsibility.
  • Replaces all consumables; ensuring they are fully stocked at all times, including hand towels, hand soap, toilet rolls and waste sacks.
  • Empties and cleans waste bins, ensuring items are disposed of both safely and correctly in accordance with the waste and infection control policies.
  • Assists with the movement of stores and cleaning materials.
  • Carries out their duties in all areas of the Trust, including mental health wards, isolation rooms and barrier nursing areas, including aseptic cleaning, as and when dictated by local procedures.
  • Ensures specific work is completed to a satisfactory standard by undertaking routine and ad-hoc environmental quality audits within the scheduled area of work. Utilising performance monitoring systems, either electronic or manual to report areas of concern.
  • Utilises image of the service initiatives, ensuring high presentation and commercial standards are maintained at all times; adhering to SLAs and CQC/PLACE audits.
  • Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary.
  • Assists other team members as requested by the Housekeeping Team Leader.
  • To interact with patients and visitors and follow the trust values whilst carrying out your duties.

  Please see the Job Description for the full duties of the role

  Job description

  Job responsibilities

  Provides an efficient and effective housekeeping service to their designated areas of responsibility. There will be times that you will be required to work at alternative sites across Community due to the needs and demands of the service.

  Conducts a wide range of housekeeping duties including:

  • Provides an annual deep clean which include cleaning of all rooms, furniture, fixtures and floors of premises.
  • To use heavy duty cleaning machines.
  • Vacuums carpets and upholstery; carries out dust control, damp mopping, machine buffing and spray cleaning of hard surfaced flooring.
  • Damp dusts furniture and all surfaces, including those at high level; cleans internal glass and removes finger marks e.g. on doors and surrounds.
  • Cleans bathroom and kitchen fittings, including toilets, basins/sinks, baths/showers; and removes any bodily fluids present from surfaces, as dictated by local procedures.
  • Maintains high standards of tidiness within their designated areas of responsibility.
  • Replaces all consumables; ensuring they are fully stocked at all times, including hand towels, hand soap, toilet rolls and waste sacks.
  • Empties and cleans waste bins, ensuring items are disposed of both safely and correctly in accordance with the waste and infection control policies.
  • Assists with the movement of stores and cleaning materials.
  • Carries out their duties in all areas of the Trust, including mental health wards, isolation rooms and barrier nursing areas, including aseptic cleaning, as and when dictated by local procedures.
  • Ensures specific work is completed to a satisfactory standard by undertaking routine and ad-hoc environmental quality audits within the scheduled area of work. Utilising performance monitoring systems, either electronic or manual to report areas of concern.
  • Utilises image of the service initiatives, ensuring high presentation and commercial standards are maintained at all times; adhering to SLAs and CQC/PLACE audits.
  • Contributes to the continuous improvement of the service, increasing client satisfaction and flexible working practices; prepared to offer support and cover on a cross-site basis if necessary.
  • Assists other team members as requested by the Housekeeping Team Leader.
  • To interact with patients and visitors and follow the trust values whilst carrying out your duties.

  Please see the Job Description for the full duties of the role

  Person Specification

  Previous experience

  Essential

  • Proven housekeeping/ cleaning experience within a large and complex facilities services department.

  Desirable

  • Experience of working within the healthcare profession or hotel industry.

  Skills/Knowledge/ Ability

  Essential

  • Good knowledge of housekeeping techniques and procedures.
  • Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
  • Ability and willingness to learn new skills and to attend training.
  • Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.

  Qualifications

  Essential

  • Good command of the English language, including oral and written communication skills.
  • Good numerical skills.
  • Experience of using IT systems including Microsoft Outlook and Internet

  Desirable

  • Knowledge of manual handling procedures.
  • Knowledge of health and safety procedures.

  Person Specification

  Previous experience

  Essential

  • Proven housekeeping/ cleaning experience within a large and complex facilities services department.

  Desirable

  • Experience of working within the healthcare profession or hotel industry.

  Skills/Knowledge/ Ability

  Essential

  • Good knowledge of housekeeping techniques and procedures.
  • Good customer service skills, with the ability to respond sensitively to patient queries; demonstrating empathy and compassion.
  • Ability and willingness to learn new skills and to attend training.
  • Ability to manage time, organise and prioritise work; whilst showing initiative when working on their own and as part of a team.

  Qualifications

  Essential

  • Good command of the English language, including oral and written communication skills.
  • Good numerical skills.
  • Experience of using IT systems including Microsoft Outlook and Internet

  Desirable

  • Knowledge of manual handling procedures.
  • Knowledge of health and safety procedures.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Guy's and St Thomas' NHS Foundation Trust

  Address

  Various community sites (South East and St. West London)

  London

  SE1 1YP

  
  

  Employer's website

  https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

  Employer details

  Employer name

  Guy's and St Thomas' NHS Foundation Trust

  Address

  Various community sites (South East and St. West London)

  London

  SE1 1YP

  
  

  Employer's website

  https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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