Job description

Job responsibilities

Housekeeping Lead

WHO ARE WE?

• We are Circle Health Group.
• We are the number one independent provider of hospital services in this country, with more than 50 hospitals, 6000 specialists and 2 million patient visits each year.
• We offer high quality, safe, accessible and affordable healthcare.
• We want to be the most innovative and patient focused healthcare organisation.

WHO ARE YOU?

• You make sure that standards of patient care are consistently applied and maintained.
• You maintain and enhance customer service and satisfaction.
• You promote and safeguard the wellbeing and interests of all patients, employees and visitors.

WHAT DO YOU DO?

• You lead the Housekeeping team, ensuring that Circle Health Groups high standards of cleanliness are being maintained.
• You ensure the environment is safe and pleasant for patients, visitors and Circle Health Group employees.
• You undertake duties related to the provision of housekeeping services.
• You ensure all associated housekeeping duties are carried out effectively and efficiently.
• You are flexible to the business needs and ensure all areas of Housekeeping are adequately staffed in line with demand.
• You ensure the cleaning and servicing of all hospital areas (clinical and non-clinical, including Theatre) to the required Circle Health Group standards and in line with Circle Health Group procedures.
• You manage the linen contract and meet with the linen provider as required.
• You ensure the collection and appropriate handling of used (soiled and fouled) or infectious linen and the distribution of clean linen to wards and departments within the hospital.
• You participate in hospital cover / manager on-call rotas including weeknights and weekend shifts, where applicable.
• You ensure that the highest possible standards are maintained to promote and safeguard the wellbeing and interests of patients, employees and visitors.
• You comply with all relevant mandatory training.

WHAT DO YOU HAVE?

• Previous experience in a supervisory position.
• Prior experience in completing audits.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.

WHAT SORT OF PERSON ARE YOU?

• You are a great communicator with different people at different levels.
• You are an excellent judge and decision maker.
• You are a highly effective problem solver.
• You are proactive and driven to succeed.
• You are punctual, committed and reliable.
• You are flexible and adaptable.

WHAT ELSE?

• This is intended as an outline of the general areas of activity. This is not exhaustive and may change due to future changes and developments.
• You have to maintain your knowledge and conduct your duties responsibly with the guidance of the Health & Safety at Work Act.
• You treat all patient information as confidential and would only breach confidence if you felt that a patient or member of staff was at risk of harm.

Health & Safety / Confidentiality

You must maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for staff, visitors and contractors.

In the course of their duties employees will have access to confidential material about patients, members of staff and Circle Health Group. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and/or treatment of the patient. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority. Failure to observe these rules will be regarded as serious misconduct, which could result in disciplinary action being taken including dismissal.

This job description is intended as an outline of the general areas of activity. This job description is not an exhaustive document and may be subject to alteration in the light of future changes and developments.

Opportunities with Circle Health Group

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work stylesand more.

Circle Health Group are proud to be a silver member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

Were passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

Job responsibilities

Housekeeping Lead

WHO ARE WE?

• We are Circle Health Group.
• We are the number one independent provider of hospital services in this country, with more than 50 hospitals, 6000 specialists and 2 million patient visits each year.
• We offer high quality, safe, accessible and affordable healthcare.
• We want to be the most innovative and patient focused healthcare organisation.

WHO ARE YOU?

• You make sure that standards of patient care are consistently applied and maintained.
• You maintain and enhance customer service and satisfaction.
• You promote and safeguard the wellbeing and interests of all patients, employees and visitors.

WHAT DO YOU DO?

• You lead the Housekeeping team, ensuring that Circle Health Groups high standards of cleanliness are being maintained.
• You ensure the environment is safe and pleasant for patients, visitors and Circle Health Group employees.
• You undertake duties related to the provision of housekeeping services.
• You ensure all associated housekeeping duties are carried out effectively and efficiently.
• You are flexible to the business needs and ensure all areas of Housekeeping are adequately staffed in line with demand.
• You ensure the cleaning and servicing of all hospital areas (clinical and non-clinical, including Theatre) to the required Circle Health Group standards and in line with Circle Health Group procedures.
• You manage the linen contract and meet with the linen provider as required.
• You ensure the collection and appropriate handling of used (soiled and fouled) or infectious linen and the distribution of clean linen to wards and departments within the hospital.
• You participate in hospital cover / manager on-call rotas including weeknights and weekend shifts, where applicable.
• You ensure that the highest possible standards are maintained to promote and safeguard the wellbeing and interests of patients, employees and visitors.
• You comply with all relevant mandatory training.

WHAT DO YOU HAVE?

• Previous experience in a supervisory position.
• Prior experience in completing audits.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.

WHAT SORT OF PERSON ARE YOU?

• You are a great communicator with different people at different levels.
• You are an excellent judge and decision maker.
• You are a highly effective problem solver.
• You are proactive and driven to succeed.
• You are punctual, committed and reliable.
• You are flexible and adaptable.

WHAT ELSE?

• This is intended as an outline of the general areas of activity. This is not exhaustive and may change due to future changes and developments.
• You have to maintain your knowledge and conduct your duties responsibly with the guidance of the Health & Safety at Work Act.
• You treat all patient information as confidential and would only breach confidence if you felt that a patient or member of staff was at risk of harm.

Health & Safety / Confidentiality

You must maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for staff, visitors and contractors.

In the course of their duties employees will have access to confidential material about patients, members of staff and Circle Health Group. On no account must information relating to identifiable patients be divulged to anyone other than authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and/or treatment of the patient. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority. Failure to observe these rules will be regarded as serious misconduct, which could result in disciplinary action being taken including dismissal.

This job description is intended as an outline of the general areas of activity. This job description is not an exhaustive document and may be subject to alteration in the light of future changes and developments.

Opportunities with Circle Health Group

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work stylesand more.

Circle Health Group are proud to be a silver member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

Were passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

Person Specification

Experience

Essential

• Undertaking the day to day cleaning of patient, public and employee areas.
• Maintaining a safe and pleasant environment for patients, visitors and CHG employees.
• Replenishment of linen and consumables.
• Flexibility to work in all departments (including Theatre areas) and at other CHG sites where appropriate and as requested
• Cleaning and servicing of all hospital areas (clinical and non-clinical, including Theatre) to the required CHG standards and in line with CHG procedures.

Experience

Essential

• Undertaking the day to day cleaning of patient, public and employee areas.
• Maintaining a safe and pleasant environment for patients, visitors and CHG employees.
• Replenishment of linen and consumables.
• Flexibility to work in all departments (including Theatre areas) and at other CHG sites where appropriate and as requested
• Cleaning and servicing of all hospital areas (clinical and non-clinical, including Theatre) to the required CHG standards and in line with CHG procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Circle Health Group

Address

30 Cannon Street

London

EC4M 6XH

Employer's website

https://www.circlehealth.co.uk/ (Opens in a new tab)