• Job Description

  Req#: R03660
  Job Title: HR Employee Engagement Manager

  Department: Human Resources

  Hiring Range: $69,518.67 - $85,450.06

  Posted Internally and Externally

  Buncombe County Government's Human Resources Department is hiring for an Employee Engagement Manager. This position will lead several strategic projects including the continued roll-out of an organization-wide performance management program, support stay survey programs, manage internal communications including newsletters and key messaging, and work across all County departments on improving employee engagement and developing employee appreciation projects.

  This position reports to our Organizational Development Division Manager and works alongside our Organizational Development Trainer Training Officer . Our HR Department is hybrid and staff work a minimum of 1 day in our Downtown Asheville office each week.
  

  Purpose of the position:

  The purpose of this position is to develop strategies to improve employee engagement and communication , and to manage programs designed to foster it, such as rewards and recognition programs, wellness programs, and any other programs or activities that result in healthy workplace culture.

  Minimum Education, Training and/or Experience ( required at time of hire): Bachelor’s degree in human resources , Marketing, Communications, or related field AND three ( 3 ) years of experience in h uman r esources , communications, or performance management ; or an equivalent combination of education and experience.

  Additional Training and Experience: Prior project manager experience preferred . SHRM-CP, PMP, HRPM, PHR , SPHR , GPHR certification s preferred.

  Essential Functions of the position:

  • Design , implement , and manage an employee engagement strategy that cultivates a positive, open , and innovative culture . Partner with all departments and levels to ensure positive experiences for employees at every step of their journey.

  • Leverage internal and external data by conducting strategic research to assess levels of employee engagement and effectiveness by collecting, analyzing, and/or interpreting data and providing recommendations for data-driven engagement actions and decisions .

  • Coordinate and manage employee-focused meetings and events that encourage feedback .

  • Responsible for the efficient operations of the County’s performance management system.

  • Develop, execute, and manage all employee engagement activities. Create after action reports to determine successes and opportunities for each HR Event .

  • Collaborate with others on the development and production of human resources communications materials and deployment of communications tactics and strategies .

  • Pe rform other related duties as assigned.

  Knowled ge , Skills, Abilities :

  • Remain current, interpret , and co mply with all Federal, State rules and regulations pertaining to Employment.

  • Ability to apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks .

  • Develop action plans and recommend interventions to effectively address issues, where appropriate . Conduct focus groups, climate assessment, etc.

  • Ability to communicate effectively (verbal, written) both individually and within groups.

  • Ability to work in stressful and sensitive situations . Strong bias for action with a demonstrated track record of delivering solutions with tact and diplomacy .

  • Proficient with Microsoft Office and Workday . Experience creating and maintaining a case management database. Self-motivated to research and master emerging computer technologies.

  • Able to break complex projects into manageable tasks, identify and engage appropriate resources , and deliver accurate , on-time results. Critical thinker with strong problem-solving skills and a tendency to challenge the status quo.

  • Outstanding communic ation and interpersonal skills . Display s a balanced, objective approach and sound judgment when recommending a course of action or handling an investigation.

  • High tolerance for ambiguity, challenge, and change. Ability to show composure in difficult circumstances.

  • Self-starter, able to drive work forward within an agile environment. Ability to look at the bigger picture within HR and the Organization.

  In order to uphold internal pay parity and equity, salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

  Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.

  It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition, Buncombe County expressly prohibits any form of workplace harassment or discrimination.

  Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

• About the company

  Nestled in between the Blue Ridge and Smoky Mountains lies a serene treasure that is Buncombe County. We have been here for more than 200 years and are named after Col. Edward Buncombe, a Revolutionary War hero.

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