• Job Description

  Req#: 11459

  Role Summary

  We are looking for a dynamic and motivated People Experience Generalist who is passionate about delivering exceptional customer service and has a strong attention to detail. In this role, you will serve as a key PX partner to managers and employees across various client locations, providing comprehensive support throughout the employee lifecycle.
  From onboarding and day-to-day employee relations to offboarding and exit processing, you will ensure all PX activities are carried out efficiently and in alignment with company policies and procedures. You’ll play a critical role in fostering a positive employee experience while ensuring compliance with relevant regulations and internal standards.

  Responsibilities & Tasks

  • Main point of contact for managers and employees for general HR-related inquiries by using your excellent customer service skills
  • Provides guidance to management on employee relations issues and terminations including identifying potential risk.
  • Works closely with managers on assessing performance and everyday issues that arise.
  • Attends and participates in employee disciplinary meetings, terminations, and investigations.
  • Maintains compliance with federal, state, and local employment laws and regulations.
  • Maintains confidentiality related to employee information, to include employment, performance, conduct, etc.
  • Partners and collaborates with Corporate PX Managers to resolve complex issues that may arise.
  • Partners with managers on onboarding new hires
  • Conducts new hire orientation.
  • Offboarding employees (processing terminations and resignations, conducting exit interviews, etc.)
  • Liaise with other departments or functions (payroll, PX Ops, benefits etc.) as needed.
  • Supports other PX functions as needed.
  • Manages the exit process for all employees.
  • Performs other duties as assigned.

  Experience, Skills and Qualifications Required

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Advanced computer skills, including data entry, data processing, communication tools and payroll/HR software.
  Education and Experience:
  • Bachelor’s degree in human resources, Business Administration, or related field required.
  • Minimum of three years’ experience as a Human Resources Generalist preferred.
  • Experience working for Client based Company is a plus.

• About the company

  Covestic is an Elite ServiceNow IT Consulting Agency providing managed services, staffing, and technology solutions to the world's top brands

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