• Job Description

  Req#: R-155174

  Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

  At Aviva, we are embarking on an exciting journey to transform our business. We are looking for passionate people with an innovative approach that want to deliver the best outcomes for our customers and brokers. If you’re ready to join us on this journey, we want to hear from you!

  In partnership with key business collaborators, the HR People Change Management Lead will be instrumental in providing informed strategic and tactical change management support.

  What you'll do:

  • Accountable to manage and lead several critical business transformations and organizational design initiatives to achieve the strategic priorities of the business

  • Change Management and organization design lead for several strategic transformation initiatives across the organization

  • Provide change leadership, engage teams in transparent discussions about progress against assigned change effort, ensure awareness and understanding via positive relationships enabled by trust

  • Conduct stakeholder analysis, change impact analysis and readiness assessments to identify project impacts, make recommendations, and assess change effectiveness

  • Partner with senior leadership and stakeholder groups to understand, document and inform change management needs and develop an effective change management strategy and plan

  • Collaborate with various business teams and external consultant(s) to build comprehensive change management plan(s), including components for organizational alignment, team member engagement, communications and training.

  • Work directly with the program team and key collaborators to identify metrics and KPIs to measure success of change management and organization design initiatives

  • Proactively identify risks, both within and outside of the project, to enable successful change adoption and work collaboratively to develop and implement appropriate responses

  • Leverage industry knowledge to effectively partner with cross functional and virtual teams across functional teams at all levels by demonstrating collaboration, adaptability, and influence

  • Provide support and mentorship to cross-functional teams to adopt organizational change methods

  • Be the brand ambassador for change in the program and in the organization

  What you'll bring:

  • Minimum 10 years of change management, organization design and HR experience with capability to support large complex transformations

  • Previous experience scoping, planning, implementing and managing large, complex organizational change programs in a constantly transforming environment

  • Change Management designation (e.g. Prosci certification) and HR professional designations (e.g. SPHR, CHRP, CIPD, etc.)

  • Demonstrate strong leadership skills to inspire and motivate teams through periods of change

  • Strategic and tactical thinker with problem solving skills

  • Strong business and commercial competence with an outcomes and customer orientation

  • Comfortable working in a fast-paced environment

  • Familiarity with project management approaches, tools and phases pf the project lifecycle

  • Ability to work effectively with stakeholders at all levels

  • Excellent organization-wide program planning and management skills

  • Demonstrated track record of success in process consulting, facilitation and presentation skills (verbal and written)

  • Knowledge & experience with a wide range of change and HR programs, including organization design and organizational change

  • Savvy influencing and collaboration skills with an ability to manage multiple collaborators and conflict in a highly matrixed environment

  • Able to build and maintain credibility and rapport with partners

  • Ability to work and achieve results through others

  • Excellent communication skills, both verbal and written, to effectively convey change initiatives and strategies

  What you’ll get:

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Outstanding Career Development opportunities.

  • We’ll support your professional development education.

  • Competitive vacation package with the option to purchase 5 extra days off per year

  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

  • Corporate wellness programs to support our employees’ physical and mental health

  • Hybrid flexible work model

  #LI-LM1

  Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

  Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

• About the company

  We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

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