Global Technical Talent

HR Service Center Representative - Junior


PayCompetitive
LocationFramingham/Massachusetts
Employment typeContract

This job is now closed

  • Job Description

      Req#: 25-29777
      Employer Industry: Retail

      Why consider this job opportunity:
      - Pay rate of $20–22/hour
      - Opportunity for career advancement and growth within the organization
      - Fully remote work opportunity for U.S.-based candidates
      - Comprehensive benefits package including medical, vision, and dental insurance plans
      - Supportive and collaborative work environment focused on inclusivity
      - Chance to engage in special projects and enhance professional skills

      What to Expect (Job Responsibilities):
      - Serve as the primary point of contact for U.S. and Puerto Rico associates seeking HR support
      - Respond to HR-related inquiries via phone, email, and reports, including benefits and leaves of absence
      - Document call summaries and transactions accurately in the case management system
      - Escalate complex issues to internal HR partners as needed
      - Perform accurate and timely HR transactions within the HCM system

      What is Required (Qualifications):
      - High School Diploma or equivalent required; Bachelor’s degree preferred
      - 1–2 years of related experience preferred
      - Strong multitasking and time management abilities
      - Excellent verbal and written communication skills
      - Proficiency in Microsoft Office (Excel, Word, Outlook)

      How to Stand Out (Preferred Qualifications):
      - Experience with Workday and/or ServiceNow
      - Knowledge of HR policies, procedures, and systems
      - Experience handling difficult callers or sensitive situations
      - Background as an HR Representative in a large, fast-paced service environment

      #Retail #HumanResources #RemoteWork #CustomerService #CareerOpportunity
  • About the company

      Global Technical Talent specializes in recruiting and pre-qualifying senior level IT professionals for clients' immediate long- and short-term contract needs, contract to hire and direct hire positions. Because we work exclusively with high level I...

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