WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

Don’t just work. Work Happy.

A career in gaming? Hollywood Casino Joliet we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

WE LOVE OUR WORK.

• Partners with HR Business Partners and hiring managers to support talent acquisition needs.

• Coordinates candidate interviews, offer letters, and background processes.

• Maintains job postings and candidate records within the applicant tracking system (iCIMS).

• Develops sourcing strategies to engage a diverse talent pool, including outreach to community partners, colleges, and industry networks.

• Represents the company at job fairs and hiring events.

• Oversees pre-boarding workflows and ensures all documentation is completed accurately and on time.

• Coordinates and facilitates new hire orientation sessions, including scheduling, logistics, materials preparation, and follow-up.

• Manages the onboarding checklist and HRIS entries for new hires, transfers, and promotions.

• Collaborates with other HR and operational departments to ensure seamless onboarding handoffs.

• Administers the employee gaming license process, including new hire applications, renewals, and follow-ups.

• Maintains accurate licensing records in the HRIS (Ultipro) and files all documentation in compliance with regulatory requirements.

• Ensures compliance with all employment laws, gaming regulations, I-9 processing, and work authorization documentation.

• Inputs and maintains team member records related to onboarding, orientation, and licensing.

• Assists with audits and data integrity across HRIS platforms.

• Prepares weekly, monthly, and quarterly reports related to onboarding, licensing, and hiring progress.

• Provides frontline support to new hires and team members regarding onboarding and licensing questions.

• Participates in training coordination and LMS (GreenLight) system support as needed.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Minimum of one-year experience in a customer service position is required; previous experience working in Human resources is desired.

• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCIMS and Ultipro experience a plus.

• Excellent verbal and written skills.

• Ability to maintain confidentiality of sensitive information.

• Ability to multi-task and problem solve.

• Excellent organizational skills, presentation skills and ability to work independently and collaboratively.

• Exceptional customer service focus including attention to producing quality results.

• Must approach team member questions and concerns in a caring, confidential and helpful manner.

• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

STAY IN THE GAME. FOLLOW US.

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

STARTING SALARY

$22.50 to 24.50 per hour