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POSITION SUMMARY

Under general supervision, maintains, monitors, and updates Authority human resources database applications and Human Resources Information Systems (HRIS). Performs data analysis and tests to ensure data integrity and assists in implementations of new software implementations and/or enhancements.

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PRIMARY RESPONSIBILITIES

• Performs day-to-day maintenance of the Authority’s HRIS application.
• Reviews HR source documents for accuracy and completeness.
• Enters and updates employee information into the HRIS application from various source documents.
• Verifies data integrity and monitors data accuracy.
• Acts as system and process administrator for HR system upgrades and enhancements.
• Observes system enhancements and/or upgrades and new system implementations to verify data and ensure a smooth transition.
• Participates in user acceptance and upgrade testing by creating tests scripts, test cases, and verifying results by running various reports.
• Works with IT to coordinate all system upgrades and rollouts. Plans and participates in user testing and parallel run activities.
• Serves as help desk for HRIS related requests.
• Answers help desk calls to address various issues. Troubleshoots system and data related issues.
• Escalates complex requests to IT and/or management for resolution.
• Provides training and user help for applicants and internal employees in the operation of HRIS recruitment and self-service applications and systems.
• Provides end-user support for Oracle on-line employee and manager self-service and staffing/recruiting applications and processes.
• Produces and develops ad hoc HR reports upon request utilizing a variety of reporting tools and languages including: Noetix, Access, Excel, etc.
• Identifies areas for improvement in both processes and systems that drive innovation and process improvement to support long term HR business goals and process improvement.
• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

CHALLENGES

• Maintaining accurate information within Authority systems and databases.
• Providing technical support and assistance in technology system upgrades and implementations.
• Keeping abreast of enhancements to current applications and new trends and software.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor's degree in Computer Science, Information Systems, Human Resources, or a related field, plus one (1) year of experience performing data verification and/or data analysis with HR or Payroll systems and Self Service applications, or an equivalent combination of education and experience.
• Experience working with Oracle HRMS preferred.

PHYSICAL REQUIREMENTS

• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of the principles and practices of business user applications.
• Working knowledge of the capabilities and formats of HRIS systems.
• Working knowledge of principles and practices in data entry and system controls.
• Working knowledge of MS Office Suite (Access, Excel, Word, Outlook, Power Point), VISIO, and MS Project.
• Working knowledge of Trapeze Operations Planning Systems (TOPS) preferred.
• Working knowledge of query/reporting tools: SQL, TOAD and Oracle BI Reports.
• Working knowledge of Taleo Applicant Tracking System is a plus
• General knowledge of general reporting methods and procedures.
• General knowledge of human resources principles and processes.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong organization and time management skills.
• Strong verbal, written, and interpersonal communication skills.
• Ability to evaluate user needs and formulate sound conclusions.
• Ability to verify data and evaluate new computer applications and programs.
• Ability to establish and maintain effective working relationships.
• Ability to troubleshoot and resolve inquiries to analyze data from system.

WORKING CONDITIONS

• General office environment.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

• Standard office equipment.
• Personal computer and related software, i.e., Oracle HRMS, Taleo, TOPS, MS Office Suite, etc.

!*!Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA?s Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.