Vertiv

HRIS BAU Support Analyst


PayCompetitive
LocationMonterrey/Nuevo Leon
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 20234587
      Business Experience
      • Candidate should be used supporting the business through a ticketing system like Service Now.
      • Candidate should have experience of working with business representatives to understand issues and requirements both in person and remotely.
      • Candidate should have experience writing/updating guidance materials.
      • Candidate should be used to working both independently and as part of a team.
      • Candidate should be self motivated, able to work to timelines and requirements.
      Module Experience
      • Candidate should have at least 3 years experience of working with Oracle HCM.
      • Candidate should have detailed level of knowledge of Core HCM and preferably one or more of the modules: Oracle Recruiting Cloud, Absence Management, Oracle Time and Labour, Compensation Management, Talent Management.
      Functional Technical Skills
      • Must have knowledge:
        • HDL experience loading data into multiple areas of the application
        • Configuration of Work Structures.
        • Definitions of DFF, Common Lookups, Valuesets.
        • OTBI creation and triage of business questions/issues.
      • Additional knowledge areas that would assist in this role:
        • Writing basic BIP queries.
        • Configuration of Salary Basis, Elements, Payrolls
        • Journeys
        • Checklists
        • RPA tools
      Job Details
      • This job is for a BAU Support Analyst to join our existing global HRIS team, supporting the businesses use of the HCM application and the wider HRIS teams development of our Oracle HCM Application.
      • A successful candidate will be required to work out of our Monterrey MX office or Pune India Office.
      • A primary task for the successful candidate will be to work on the mass upload (HDL) requests from the business following our test, load, reconcile approach and working directly with the business requestor to validate any questions and communicate any fallout.
      • The role will involve working independently and as part of a team to solve production issues raised by the business, assist with quarterly patch testing, supporting our GBS team to make SOP updates, mass load changes and deploy changes to structure/LOV to the existing application build following our release process.
      • The role will also involve working on OTBI reports for the business, answering questions and helping to debug issues raised by OTBI business users.
      • University Degree. Information Technology, MIS, Computer Science, Math, Business Analytics, Quantitative Business Analysis, or related field preferred.
  • About the company

      Vertiv is a global leader in designing, building and servicing critical infrastructure that enables vital applications for data centers, communication networks and commercial and industrial facilities.

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