Employer Industry: Business Process Outsourcing

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a dynamic environment with a focus on innovation and client satisfaction
- Supportive and collaborative work culture emphasizing teamwork and respect
- Engage in meaningful work that contributes to the success of multi-unit businesses
- Comprehensive training and development opportunities available

What to Expect (Job Responsibilities):
- Support and maintain the Human Resource Management System (HRMS) and other related systems
- Serve as a technical point-of-contact for assigned functional areas, ensuring data integrity and system configuration
- Resolve support tickets logged by clients, ensuring timely responses in alignment with service level agreements
- Analyze current systems and processes to identify opportunities for improvement
- Coach and train clients on effective utilization of the UKG system to enhance self-service capabilities

What is Required (Qualifications):
- 1 - 3 years of experience with UKG Pro
- 1 - 3 years of experience with UKG Learning Management System
- 1 - 3 years of experience with UKG Onboarding
- Associate's or Bachelor's degree in HR or a related field, or equivalent work experience
- Proficient in Microsoft Office Suite, including Outlook, Word, and Excel

How to Stand Out (Preferred Qualifications):
- Experience with HR and benefits enrollment systems, particularly UltiPro
- Strong organizational, problem-solving, and analytical skills
- Proven ability to manage multiple projects and meet deadlines
- Excellent written and oral communication skills
- Ability to work in a team-oriented environment and build successful relationships with management

#BusinessProcessOutsourcing #HRIS #CareerOpportunity #ClientSatisfaction #Teamwork

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