Job Title: Human Capital Substitute Specialist Wage/Hour Status: non-exempt

Reports to: Director of Human Capital

Pay Grade 2:

Dept./School: Human Capital and Talent Development Date Initiated: April 2025

WHO WE ARE

La Joya Independent School District (LJISD) is committed to the success of every student and staff member. With a century-long tradition of excellence in the Rio Grande Valley, we are proud to serve over 22,000 students across more than 30 campuses. Our mission—Educational Excellence: The Right of Every Student—drives our work every day.

We are grounded in five district priorities:

1. Customer Service
2. Trust & Transparency
3. High-Quality Instruction
4. Excellence in Leadership
5. Integrity & Accountability

We believe that attracting, developing, and retaining high-quality talent is essential to student success.

WHO ARE WE LOOKING FOR

La Joya ISD is seeking a detail-oriented and responsive Substitute Specialist to monitor daily absences across the district and ensure substitute coverage through our automated system. This individual will serve as a key liaison between Human Capital and campuses, providing daily reports to principals and helping address unfilled absences.

We are looking for someone who:

• Monitors absence trends and flags potential coverage gaps
• Communicates daily with principals regarding substitute needs
• Uses our substitute system to ensure accuracy and timely reporting

This role helps maintain instructional continuity across La Joya ISD and upholds our mission of Educational Excellence: The Right of Every Student.

WHY LA JOYA ISD

You will be joining a district that is building on a strong tradition of athletic and academic excellence while rapidly evolving to create innovative systems that elevate student outcomes through athletics. You will receive strategic, targeted support in your leadership journey and have access to high-quality, research-based professional development and resources. La Joya ISD is deeply committed to continuous improvement, data-driven decision-making, and fostering a culture of growth—for our students, staff, and athletic programs.

Education/ Certification:

• High school diploma or GED required/ associates or bachelors preferred
• Additional coursework or certifications in HR, business, or office systems preferred

Special Knowledge/Skills:

• Strong communication and customer service skills
• Proficiency in Microsoft Office and substitute management platforms (e.g., Frontline/AESOP)
• Ability to manage time-sensitive tasks, maintain organized records, and handle high call/email volume
• Understanding of La Joya ISD’s substitute placement procedures, job codes, and payroll timelines
• Bilingual (English/Spanish) preferred

Experience:

• Minimum 2 years of clerical, office, or HR-related experience, preferably in a school district setting

Major Responsibilities and Duties:

Substitute System Monitoring

• Monitor daily staff absences through the district’s automated substitute system (e.g., Frontline) and ensure all requests are entered and tracked accurately
• Generate daily absence reports and communicate with campus principals about coverage status and unfilled positions
• Track and escalate chronic unfilled absence trends to Human Capital leadership
• Maintain accurate substitute rosters within the system and ensure substitute assignments align with district policy

Campus & Principal Support

• Serve as the primary point of contact for principals and campus staff regarding substitute-related system issues
• Communicate promptly with campuses regarding open absences and coverage challenges
• Coordinate with Human Capital staff when position-specific concerns or long-term vacancies impact substitute placement

Records & Reporting

• Maintain and distribute up-to-date reports related to daily absences, unfilled positions, and substitute usage
• Provide summary reports to district leadership upon request to support staffing analysis and strategic planning
• Assist in maintaining compliance with district procedures related to substitute assignments and absence tracking

Other

• Maintain confidentiality and professionalism in all communications
• Follow district safety protocols and emergency procedures
• Perform other duties as assigned to support Human Capital operations

Working Conditions and Mental Demands

• Standard office environment with frequent phone and email communication
• May work irregular hours
• Frequent interruptions; must manage shifting priorities and maintain emotional control under stress
• Prolonged periods of computer use and sitting; occasional light lifting (under 15 lbs)

Position Working Days: 193