• Job Description

  Req#: R18010

  If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

  About MarketStar:

  In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

  Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

  We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

  About the Human Resources Generalist:

  MarketStar is looking for a Human Resources Generalist that will partner with our People Success teams to create innovative and impactful solutions that can be applied to our teams in Ireland and Europe. This position acts as a front-line consultant and administrator that works collaboratively with employees and managers to align human resources processes and solutions to meet business needs. The person in this role will partner with business leaders across MarketStar, providing support and guidance to managers and employees regarding leaves of absence and job accommodations, employee relations coaching, performance management, talent processes, policy and procedures, and HR data management.

  Location: Hybrid, Leopardstown , Dublin 18

  What Will You Do?

  • Provide coaching, problem resolution, and guidance to all levels of employees and managers regarding employee relations, policies and procedures, grievances, discipline, conflict, and career growth.

  • Oversee employee leave processes, compliance, documentation, and leadership engagement for all company leave options including maternity leave, parental leave, sick leave, and bereavement leave.

  • Execute HR programs with a business partner, people-centric approach ensuring a safe, supportive, and productive environment for everyone.

  • Manage risk to the company by ensuring compliance requirements are met in respective areas of the HR function including but not limited to annual audits and employee relations.

  • Assist in building a culture which inspires and motivates employees.

  • Foster commitment to diversity and inclusion, equal employment opportunity, team building, and development at all levels of the organization.

  • Initiate, design, and lead HR projects as assigned.

  • Other duties as assigned.

  What You Need to Succeed?

  • 2-5 years of broad HR experience.

  • HR experience in business process outsourcing, contact center management, or sales preferred.

  • Proven successful project management experience.

  • Bachelor's degree in Human Resources or related field or CIPD certification.

  • Previous experience in capturing metrics and producing various report outs.

  • Working knowledge of HR practices and principles, all applicable labor, pay, benefits, health and safety laws and regulations in Ireland

  • Able to handle high levels of confidential information.

  • Excellent judgment, planning, time management, communication, decision making, presentation, organization and interpersonal skills.

  • Ability to influence key decision makers.

  • Committed to a high degree of service-orientation and consultative interaction.

  • Comprehensive knowledge and expertise of employment laws, processes, and procedures.

  • Experience with HRIS and Workday systems.

  What We Offer:

  In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

  • Comprehensive VHI Health cover from day one

  • Structured training & career development opportunities

  • Education reimbursement

  • Paid birthday leave

  • Personal Hardship Loan Program

  • Mental health and 24/7 employee assistance program

  • Bike To Work Scheme / Taxsaver Leap Card Scheme

  • Top-performer and tenure awards

  T he pay for this position is basic salary per annum of €45 ,000 . There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

  MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at talentacquisition@marketstar.com for assistance.

• About the company

  Ever thought about outsourced sales and marketing? MarketStar can help you accelerate your revenue through our Sales as a Service model.

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