Salary: $22.71 - $34.13 Hourly
Location : Salt Lake County, UT
Job Type: Full Time
Job Number: 44640
Agency: 250 Health & Human Services
Unit: 7110 DHHS DCFS STATE OFFICE DIRECTOR'S OFFICE
Opening Date: 04/22/2025
Closing Date: 5/6/2025 11:59 PM Mountain
FLSA: Non-Exempt
Recruiter: Tammy Alfaro (talfaro@utah.gov) (801-538-4221)
# of Openings: 1
Background Check: You must successfully pass a criminal history check.
Location: Division of Child & Family Services (DCFS), 195 N. 1950 W., Salt Lake City, Utah. This position is hybrid/telework eligible. All work
Schedule Code: B - Competitive Career Service - Employment in this position requires a probationary period.
Benefits: This position is eligible for a full benefits package. See benefits tab below for details.
Driver License Requirements: Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver eligibility/Current Rules
EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, dial 711 or TTY: 800-346-4128.

Job Description
The Division of Child & Family Services Administrative Office is hiring a Program Support Specialist for the ICPC (Interstate Compact on the Placement of Children) program. The Interstate Compact on the Placement of Children (ICPC) establishes procedures for ensuring the safety and stability of placements of children across state lines. For more information please click here. If you have an interest in working with the Interstate Compact, apply for this job!
This position is eligible for working a hybrid-telework schedule.
The ICPC Program Support Specialist provides professional support to the ICPC program for DCFS and reports to the ICPC Program Manager/Compact Administrator. They gather, compile, and interpret program related information, prepare and present program related reports, interpret policies and procedures, provide technical assistance to DCFS staff and service providers, and train others in program-related topics.
Responsibilities

• Acts as a resource for management and staff; providing technical support within the area of responsibility.
• Provides instruction to staff, management, clients or the general public regarding ICPC.
• Gathers data, prepares reports, and/or summarizes information related to ICPC.
• Analyzes, summarizes, and/or reviews data in order to report findings, interpret results, and/or make recommendations related to ICPC.
• Processes ICPC requests from other states, including data entry.
• Cross-trains in all areas related to ICPC work.
• Serves as a back-up to the ICPC Program Manager.
• Other duties as assigned.

Qualifications

• Knowledge of the ICPC and how the program works
• Understands applicable laws, rules, regulations and/or policies and procedures relative to DCFS and ICPC
• Understands agency and/or organizational program(s) and how they relate to ICPC
• Understands and applies instructional methods and techniques; Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Uses logic to analyze or identify underlying principles, reasons, or facts associated with information or data to draw conclusions related to ICPC
• Understands agency and community resources and services
• Understands and applies principles, theories, and practices of public administration
• Communicates information and ideas clearly, and concisely, in writing and verbally
• Ability to work in a team environment and multitask
• Ability to work with a variety of people, both external clients and internal partners in a manner that
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
• Foundational skills in communicating effectively both verbally and in writing, and dealing with a variety of people in a manner which shows sensitivity, professionalism, and tact.

Preferences

Preference may be given to candidates who:

• Are current or previous employees of the Utah Division of Child & Family Services (DCFS)
• Are current or previous employees of the Utah Dept. of Health and Human Services (DHHS)
• Have professional work experience with Interstate Compact

Why You Should Join Our Team
Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work life balance! We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family. Click here to see what makes working for the State of Utah awesome: .
The Agency

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.

For more information about DCFS, Click Here
Supplemental Information
All DCFS job offers are contingent upon passing a background check.

Travel required: Must have a valid Utah driver's license. May require you to use to your personal vehicle to perform the duties of this position. All approved mileage driven by using a personal vehicle is reimbursable by State Finance. The reimbursement rate is determined by State Finance.

This position may be eligible to work a hybrid schedule of both in-office and telework days. Please note, a position's eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
Telework is eligible up to 3 days per week with 2 days required in office. The employee may also be required to attend DCFS/DHHS events. The State of Utah requires all employees to physically work inside the State of Utah Boundaries. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
Physical Requirements

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Working Conditions

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

Benefits:
The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click

FMLA General Notice:
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01

In the interest of professionalism, public trust and safety for families and individuals, Utah code, outlined in UCA 26B-1-211 (https://le.utah.gov/xcode/Title26B/Chapter1/26B-1-S211.html?v=C26B-1-S211_2022050420220701), requires that all persons who have been offered a position with the Department of Health and Human Services or associated with a licensed facility (owner, director, governing body, employee, agent, provider, contractor or volunteer) who has or will have direct access as defined in UCA 26B-2-101 (https://le.utah.gov/xcode/Title26B/Chapter2/26B-2-S101.html?v=C26B-2-S101_2022050420220701) must pass a criminal background check. Until the Office of Background Process has approved the screening, an applicant shall have no direct access.Do you acknowledge any offer of employment is contingent on successfully passing the employee background check?

• Yes
• No

02

Please ensure that the work history section of your application is completed in detail and supports your answers to the questions below.

• I acknowledge that I have read and understand the statement above.

03

Along with your resume, please include a list of references, which should include a few of your professional colleagues/supervisors.

• I acknowledge that I have read and understand the statement above.

04

Are you a current or previous employee of the Utah Division of Child & Family Services (DCFS)?

• Yes
• No

05

Are you a current or previous employee of the Utah Department of Health and Human Services (DHHS)?

• Yes
• No

06

How many years of professional work experience do you have in a health and/or human service field?

• Less than 1 year
• 1 to 2 years
• 3 to 4 years
• 5 years or more

07

How many years of experience do you have working with the Interstate Compact?

• No related experience
• Less than 1 year
• 1 to 2 years
• 3 to 4 years
• 5 years or more

08

Please explain where you gained your experience with the Interstate Compact including employer names, job titles and duties.
09

If you have not worked in ICPC before, please tell us about your knowledge of ICPC or your indirect experiences related to ICPC.
10

#DO NOT COPY TO CREATE YOUR OWN - Please indicate how you heard about this specific job posting.

• State of Utah job site (www.governmentjobs.com/careers/utah)
• Referred by a Friend or Family
• Indeed
• Other External Job Board or Site
• LinkedIn
• Social Media (Facebook, Twitter, etc.)
• DWS job website (www.jobs.utah.gov)
• Advertisement (Digital Ad, Billboard, Print, etc.)
• Professional Network (Association, Membership, Work Colleague)
• University Network (Handshake, School Job Board, Career Center, etc.)
• Contacted by a Recruiter
• Career or Job Fair
• Internship
• Interviewed for different position
• Internal communications (Agency/Division, etc.)
• Other (not listed above)

Required Question