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IME Customer Service Admin
PayCompetitive
LocationWilmington/Delaware
Employment typeFull-Time
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Job Description
- Req#: B90BBCC755
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision coverage for you and your family
- Generous paid time off policy for relaxation and recharge
- Short-term and long-term disability coverage at no cost
- 401k plan with company match to support your future planning
- Opportunity to work in a fast-paced, high-performance culture with a focus on professional growth
- Apple equipment and a media stipend provided for remote workspace
What to Expect (Job Responsibilities):
- Draft incoming referrals, including demographic information, diagnosis, requested due date, and specialty in a timely manner
- Complete the intake process according to proper workflow procedures
- Manage client emails and delegate or escalate as necessary throughout the workday
- Request and pull medical records from client platforms and upload them to the respective referrals
- Invoicing referrals based on confirmed physician's fees and client quotes
What is Required (Qualifications):
- An Associate's Degree or Bachelor's Degree is preferred
- Business experience in a healthcare and/or insurance setting is preferred
- Exceptional communication skills with a clear understanding of company business lines
- Ability to apply critical thinking and manage time efficiently to meet specific deadlines
- Proficient computer literacy and typing skills
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced healthcare or insurance environment
- Familiarity with medical record management systems
- Strong organizational skills and attention to detail
- Previous experience in customer service or administrative roles
- Ability to work independently and maintain productivity in a remote setting
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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