• Job Description

  Req#: JR1089792

  Job Description :

  Role: Inbound coordination support

  Location: Amsterdam
  Permanent

  Join our Planning and Logistics Team

  As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly advanced systems as well as the very best talent to make sure our businesses continue to run smoothly.

  
  To give you some idea of the scale of our operation, over half of our 30,000 employees work in our supply chains. We have teams in over 100 sites across more than 30 countries, but what matters is that wherever you work, you’re part of a diverse, inclusive team where there are opportunities for everyone.

  Whether you work in planning, logistics, technical teams or manufacturing, you’ll be part of an innovative, dynamic organisation. We set ourselves the highest standards, and our practices have earned us international recognition. And it’s people with energy, dedication and problem-solving skills who’ll help us get even better. In return, we offer a world of opportunities for you to explore, to shape and progress your career.

  About this role

  The Inbound coordination support (ICS) monitors all shipments from production sites to warehouses in North Europe and South Europe. In particular, the ICS coordinates shipments which require T1 documents to move from EU ports to final destinations in Europe.

  This specific role guarantees the correct transfer of containers with a particular focus on timings and on T1 expiry date to minimize delays and protect CFR score in Europe.

  This is a pivotal role to maintain and improve end to end service level.

  Teamwork

  The ICS needs to interact with different team members for the best management of the shipments. ICS is in contact with different Diageo teams (market and demand planning, secondary logistics, MSO’s, Tax team) as well as external partners like customs brokers, carriers and 3PL warehouses. Direct contact with carriers is needed to coordinate inbounds to Fiege Bocholt considering priority list provided by market planners.

  Leadership Responsibility

  The ICS reports directly to the Secondary Logistics manager but needs to manage in autonomy the various requirements coming from different departments through a collaborative and constructive way of working.

  Market complexity

  The ICS monitors an average of 100 shipments per week, delivered to 8 countries (Germany, France, Italy, Denmark, Spain, Sweden, Poland, Greece) through 10 carriers with different lead times and routes. About 75% of these orders need T1 document once arrived in Europe; this implies different sources of data coming from carriers and 3PL’s which must be checked and monitored.

  Role Objective

  Management and coordination of shipments to guarantee a seamless transition of goods between primary and secondary logistics networks, reducing delays to improve service and efficiency.

  Focus Improvement

  Encourage and suggest improvement ideas during team meetings (DOR’s, WOR’s, ITF’s etc) to minimise costs and improve and sustain service.

  Main Responsibilities

  • Maintain visibility of all shipments, providing regular updates with necessary info such as good issue date, arrival in EU, T1 submission date and expiry date, delivery date, customs clearance date, etc.

  • Check country specific requirements and support solutions.

  • Make sure shipments are delivered before T1 expiry date to avoid problems with customs broker (blocked guarantee) and customs. If T1 expires and container is still at port, request customs broker to close the document by the expiry date and submit a new one. If manifested details are not correct, make sure they are amended soon.

  • Pay particular attention to Premium loads which always need T1 document to be submitted urgently and first delivery slot available (ask warehouse to prioritize them and, if no free slot is available, postpone a non-urgent order), make sure container is customs cleared on time.

  • Support carrier in booking delivery slots based on priority list provided by demand/market planners, prioritize urgent shipments informing carrier/customs broker. Ask carrier/warehouse to switch delivery slots if needed.

  • Agree WoW to address issues when process is not working well or when problems occur.

  • Establish a linear process with MSO (in direct contact with carriers) and warehouses to avoid costs coming from quay rent conditions and/or short T1 validity.

  • In case of warehouses capacity issues, coordinate all inbounds based on priority list provided by demand/market planners.

  • Liaise with Finance to report extra costs (if any) and to keep Cost per Case on target.

  • Solve problems related to T1 documents when container is not at port anymore. Make sure T1 documents are closed before expiry date, to avoid fines.

  • Cost management (secondary logistic): update the monthly cost report for finance with data mentioned on invoices received from Fiege Bocholt, Fiege Switzerand, Skanlog Denmark and Skanlog Sweden. Good Receipt invoices in Coupa. Monitor PO balances in SAP. Open new PO in Coupa for new fiscal year or for new services

  To be successful in this role, you will need:

  1+ years in secondary logistics roles – preferred

  Coordination/support experience within Supply Chain

  Technical skills

  Ability to handle large amount of email communication.

  Advanced Excel proficiency

  Knowledge of Tax-related documentation and procedures – preferred
  

  Working with Us

  Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

  Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

  • Contemporary work life balance policies and wellbeing activities

  • Contributary pension scheme

  • Annual bonus

  • Share options

  Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this. We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.

  Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of — and help build — an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate.

  About Us

  With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Join us, and you’ll collaborate with dedicated people from all corners of the world. You’ll innovate and push boundaries, shaping a sustainable and more inclusive future that we can all be proud of.

  With diversity at our core, we celebrate our people's individual passions, commitments and specialist skills. In our supportive culture, your voice will be heard, and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

  Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people. Join us and help to take Diageo and our timeless, pioneering brands to the next level.

  Feel inspired? Then this may be the opportunity for you.

  Worker Type :

  Regular

  Primary Location:

  Amsterdam

  Additional Locations :

  Turin

  Job Posting Start Date :

  2023-11-10

• About the company

  Diageo plc is a British multinational beverage alcohol company, with its headquarters in London, England.

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