Employer Industry: Consumer Appliances

Why consider this job opportunity:
- Salary of $17.00/hour plus incentives based on quality scores, paid weekly
- Paid on-the-job training and mentoring
- Work-from-home opportunities with equipment provided
- Comprehensive benefits including medical, dental, vision, and prescription coverage starting on day one
- 401(k) program with company match and tuition reimbursement options
- Opportunities for career growth and advancement within the organization

What to Expect (Job Responsibilities):
- Resolve escalated customer service issues and advocate for consumers with internal departments
- Utilize multiple Windows-based programs and internal applications to manage customer inquiries
- Follow up with customers via phone, email, or text to ensure satisfactory resolutions
- Collaborate with stakeholders, including technicians and dispatchers, to resolve consumer issues
- Gather information and provide suggested resolutions to Team Leaders or Managers

What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 1 year of call center experience
- Minimum of 2 years of escalated customer service experience
- Ability to communicate effectively in English, both written and verbal
- Moderate to advanced computer skills, including navigating multiple online applications

How to Stand Out (Preferred Qualifications):
- Previous experience working from home
- Strong passion for helping customers and problem-solving
- Excellent negotiation and conflict resolution skills
- Ability to manage high-volume calls while multitasking
- Flexibility and adaptability to change in a fast-paced environment

#ConsumerAppliances #CustomerService #RemoteWork #CareerGrowth #EqualOpportunityEmployer

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.