Remote Jobs
Inbound Customer Service Representative (WFH)
This job is now closed
Job Description
- Req#: 24145
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Pay starting at $15.50, plus a monthly bonus program opportunity with potential unlimited earnings
- Generous paid time off and paid holidays
- Opportunity to work remotely after successful completion of in-office training
- Comprehensive benefits including medical, dental, vision, and 401k
- Employee recognition program and bonus opportunities
- Supportive team-oriented environment with a focus on patient care
What to Expect (Job Responsibilities):
- Serve as a patient advocate to address questions and concerns regarding CPAP resupply
- Collect patient information and accurately input data into the e-Intake system
- Verify product and service eligibility in accordance with regulations
- Provide basic technical support and education to patients regarding CPAP equipment
- Manage high volume inbound calls and process related patient paperwork as needed
What is Required (Qualifications):
- High school diploma or GED equivalent
- One to three years of related work experience in a team-oriented environment
- Strong customer service background with effective communication skills
- Basic computer and internet skills, along with the ability to type
- Valid driver’s license in state of residence with a clean driving record (when applicable)
How to Stand Out (Preferred Qualifications):
- Experience in the medical field and administrative record management
- Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
- Familiarity with billing reimbursement and insurance policies
- Medical terminology knowledge
- Ability to multi-task while maintaining attention to detail
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #PatientCare
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.