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Information Technology Support Specialist
7 days agoWhat's your preference?
Job Description
- Req#: 5086872_qA9XimZU1FT0
Employer Industry: Museum Technology Services
Why consider this job opportunity:
- Salary up to $32.89 per hour
- Opportunity for career advancement and growth within the organization
- Engaging work environment at a renowned museum
- Chance to work with a variety of technology products and services
- Support for professional development through IT-related training seminars
What to Expect (Job Responsibilities):
- Provide timely and effective customer service to museum staff regarding technology products and services
- Administer and ensure efficient operation of applications, safeguarding agency applications
- Troubleshoot and resolve issues with computers, applications, and peripherals
- Collaborate with faculty and staff to determine appropriate IT hardware and software solutions
- Manage asset inventory for IT hardware, software, and peripherals
What is Required (Qualifications):
- Demonstrated knowledge of technology infrastructure and exceptional customer service skills
- Proven experience working at a service desk or providing desktop support
- Ability to support a remote workforce with varied technical capabilities
- Expert knowledge of Windows and Macintosh hardware and software
- Strong organizational, oral, and written communication skills
How to Stand Out (Preferred Qualifications):
- Experience managing Commonwealth of VA computer refreshes
- Familiarity with managing Adobe Creative Cloud environment
- Knowledge of Commonwealth of VA IT Surplus procedures
- Experience with IT inventory management systems
- Background in managing computer lab environments
#MuseumTechnology #ITSupport #CareerOpportunity #ProfessionalDevelopment #CustomerService
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