Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Wireless Technologies Operations
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : Btech qualified

Summary: As an Infra Tech Support Practitioner for Wireless Technologies Operations, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving hardware/software issues, implementing technology at the operating system-level, and providing L1 and L2/ basic and intermediate level troubleshooting. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products for configured services running on various platforms. - Troubleshoot and resolve hardware/software issues across all server and network areas, and for particular software solutions/vendors/brands. - Implement technology at the operating system-level for wireless technologies operations. - Provide L1 and L2/ basic and intermediate level troubleshooting for wireless technologies operations. Professional & Technical Skills: - Must To Have Skills: Experience in wireless technologies operations. - Must To Have Skills: Strong knowledge of hardware/software support and troubleshooting. - Good To Have Skills: Experience in implementing technology at the operating system-level. - Good To Have Skills: Knowledge of server and network areas. - Good To Have Skills: Knowledge of particular software solutions/vendors/brands. Additional Information: - The candidate should have a minimum of 7.5 years of experience in wireless technologies operations. - The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. - This position is based at our Pune office.

Btech qualified

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