• Job Description

  Req#: 39814

  The Insurance Business Technology Specialist will work across insurance technologies to ensure system changes and projects are adequately scoped and business requirements defined and documented, including coordinating cross-functional groups with Insurance Systems Subject Matter Experts (SMEs), and OmniChannel, IT, and Insurance Operations partners.

  To the qualified candidate, we offer:

  • The starting base compensation for this position is $54,408 to $108, 083 annually. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

  • Annual Bonus eligibility

  • 8 Paid Company Holidays

  • Nearly 4 weeks of Paid Time Off

  • 401(k) plan with company match up to 7%

  • Medical, Dental, Vision & Prescription Coverage

  • Tuition reimbursement

  • Complimentary AAA Membership

  • FREE Life Insurance

  The primary duties of the Insurance Business Technology Specialist Include:

  • Participating in meetings to gather requirements, define scope, and gain insights in efforts to align business and IT.

  • Leading projects to implement systems; develops end-to-end plan and timeline for implementation, and ensures owners/SMEs execute deliverables on time and with quality.

  • Reporting status and plan of technology changes to line of business and functional leaders and affected stakeholders.

  • Partnering with internal stakeholders across Insurance and IT in the development of business strategies and processes that incorporate the appropriate level of technology.

  • Identifying and implementing technology and process improvements.

  • Acting as liaison with third-party solution providers (e.g., CSAA, Salesforce.com, Applied) to identify solution alternatives.

  • Working with the Insurance Product Owners, IT, and business SMEs to ensure business requirements are appropriately documented and user test plans are documented and executed.

  • Communicating plans and collects feedback from business area management and IT associates to ensure project performance, expectation, and timeliness.

  • Other duties as assigned.

  Minimum Qualifications

  • PLEASE NOTE: This position is fully remote but candidates must reside in the following states or territories: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, SD, OK and Washington DC.

  • Bachelor's degree in Business, Technology, or related discipline, or equivalent combination of education and experience required.

  • 5+ years’ experience in project management or related.

  • 2+ years' experience with Salesforce preferred.

  • Excellent oral and written communication skills, as well as excellent presentation skills.

  • Ability to build and manage external and internal relationships with all parties involved within a project and manage expectations at all levels.

  • Experience working in the insurance industry preferred but not required

  #LI-Remote

  ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

  Job Category:

  Information Technology

• About the company

  AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, and AAA Oklahoma/South Dakota joining, now representing nearly six million members in 13 states and Washington, DC

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